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Great location, good bed and friendly staff

Beautiful decor and comfortable rooms. Not the prettiest surrounding area, but still very good value for money, considering it's a 20 min tube ride to Kings Cross. The Chromecast feature on the TV did not work, even after maintenance attempted to fix it twice. Neither the TV in the living area nor the bedroom TV would appear as casting options in the Netflix or Disney+ apps on my phone. This is not something that typically bothers me in hotels, as I'm usually abroad and too occupied to watch TV. However, as I'm actually from London, I was hoping to have some time to relax in the hotel and catch up on shows. One of the reasons I chose this hotel was the option to watch TV, so it was frustrating that this did not work as advertised. The room was also incredibly warm. It averaged around 17 degrees outside during my stay, but the thermostat in the room showed that the room averaged around 25.5 degrees. This was just about okay, but I would avoid this hotel during the peak of summer. The in-built fan created more noise than cool air. Apart from the issues with the TV and the room being too warm, the hotel was otherwise very pleasant. I wouldn't stay during the summer, but would return in the winter, if the TV issues are resolved.

Great hotel, I asked for a high fooor and was on a he 16th- amazing view. Very well equipped, super clean, comfy bed, nice toiletries, decent free coffee and a coffee pod machine on the room. Really impressed with it was overall

The only downside was the slow elevators, one was out of service the entire time. Also, the setup in the room was a bit odd - no power outlet in the bathroom.

Outstandingly helpful staff

My wife and I had a very good experience staying here. The location is brilliant as it's just outside the congestion zone but close enough to easily get around. The room was clean and spacious. We will definitely consider staying again next time we are in London

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We didn't get the breakfast, because it was all days or none. The room was great. I would return. The staff was nice and took care of all our needs. It felt like home.

We recently stayed at The Gate London and overall had a decent experience, mainly thanks to the great location. It’s very close to the underground and within walking distance of the Tower of London, which made getting around really easy. The room itself was good, and I really appreciated the complimentary tea and coffee, especially as it was proper coffee rather than the usual basic options. However, there were a few issues on arrival that let it down. Some parts of the room weren’t properly cleaned. The cutlery still had old food on it, the glasses were marked and dirty and there was some gloopy residue in the sink. We also booked through Expedia, which advertised a complimentary sparkling wine in the room, but this wasn’t there on arrival. We had to contact reception to request it and also mentioned the cleanliness issues to make housekeeping aware. While the staff sorted the missing drink, nothing else was offered or done regarding the cleanliness concerns, which was a bit disappointing. Overall, it’s a decent hotel in a great location, but the attention to detail and service could definitely be improved to match expectations.

We were pleasantly surprised by The Gate, especially the nice spacioius room including small kitchen, and small perks like free coffee/tee all day, that really makes a difference. We will certainly consider to come back as this kind of hotel compares well with any of the other places we usually stay in.

We had an amazing stay at The Gate. Very nice hotel, near the tube so very easy to get around in the city. Nice staff, amazing room. 10/10

Booked via Expedia and honestly disappointed with both the hotel and the handling of the issue. During my stay, the water stopped while I was in the shower without any warning, which left me unable to rinse off properly. It affected my entire day. The hotel only gave a generic apology and the reaction was really awkward. They redirected me to Expedia. When contacting Expedia, they also struggled to get a proper resolution, it felt like there was no real ownership of the issue. As a customer, you expect someone to take responsibility and offer a fair solution. Instead, I was left dealing with the situation myself. Very frustrating experience overall. I do not recommend.

Fantastic stay. Excellent location. Very helpful and friendly staff. Room was very clean and spacious. Added bonus of being able to access the lounge area on the 5th floor. Highly recommend and would definitely stay again.

Check in process was regrettably difficult and unnecessarily which was all we needed after a 15hr flight. Other than that the apartment was great and hotel was in a great location.

Excellent apartment hotel style living. Very quiet as I was on a high floor. Clean facilities and good devices to use. Water pressure was good, free sparkling water. I had to check out early staying only one night but I enjoyed my stay and will definitely stay again. One advice for the building manager is to check the temperature setting dials as they’re a bit tricky to adjust and the room was quite stuffy.

Very nice property, great views, quiet, comfortable, staff were also friendly. Not a huge fan of the nearby area, but it’s very easy to get everywhere. I would stay again.

Very good

Great location. Close to buses and subway. Staff very nice. Also enjoyed the lounge with complimentary tea/coffee.