새 호텔이라서 기대하고 갔는데 전체적으로 불만족했다. 첫번째 룸이 1층이어서 차 소리 주변소음이 신경쓰였다. 두번째 첫날 난방시스템이 문제가 있어 문의를했는데 자연친화컨셉이라 자동시스템이라고 했는데 둘째날은 작동이 잘되었음; 첫날이상이 있었던 것이었던것! 라디에이터를 줬지만 추웠음 세번째 침구가 거칠고 보온이 전혀 되지않았음 네번째 타올에 먼지가 많아서 샤워 후 닦으면 잔여물이 피부에 붙었음 다섯번째 환기가 잘되지않은탓인지 청소가 불량인지 먼지가 많았음 여섯번째 체크아웃하는날 큰택시를 불러달라고 요청하였는데 일반승용택시를 부르는바람에 계획에 차질이생김 (우리가 맡겼던 짐과 어른2, 아이2에 유모차까지 절때 승용차에 들어갈 수 있는 짐사이즈가 아니였음) 일곱번째 트램을 타고 이동하기에 그리 적합한 위치가 아니었음 여덜번째 전체적인 인테리어가 비즈니스호텔 수준인데 가격은 그렇지못했음

Excellence service

Clean and spacious room

It was actually really great. The staff were lovely, rooms impeccably clean, beautiful interiors - breakfast sensational. It had a friendly vibe and yeah we just loved it. If anything, our room was slightly smaller in floor area to what we're otherwise used to, but that did not impact our 1-night stay - the pool was on the small side too and had limited moments of sunshine, but on a 40-degree Saturday at the ass.end of school holidays, this small limitation was not any kind of dealbreaker. I'd say again.

Room was great . Young tall lady at breakfast was lovely. Tall dark headed man , with accent, on check-in, done his job , but no pleasantries about him .

Hotel is really nice, very comfortable and great staff but not the best location in Melbourne

We didn’t have breakfast

Staff and amenities were good

Very nice room, very clean and organised, staff were lovely and the bar was exceptional

Could have been cleaner. Staff lovely and room near.

Amenities

Clean

Staff were lovely and we received a room upgrade as it was my birthday!

Great property. Although the pool bar was not open the whole 2 weeks. Would have been great to sit and easily order from the bar.

Rengøringen på værelset var forfærdelig. Lange sorte hår på gulvet. Støv på hylder og i vindueskarmen og endnu mere under sengen. Vinduer og sejle var ikke rengjort ordentligt og havde store blamager af pletter på. Endda gangarealet ved værelset var beskidt med madrester og endda en vatpind liggende mig på gulvet i flere timer. Roomservice kom først efter 17 om eftermiddagen selv om vi havde klaget over værelsets renlighed. Desværre blev det ej heller gjort ordentligt i anden omgang. Mad og personale var søde og høflige.

Little rooms but beautiful place ☺️❤️

The room was spotless and the service was great. Swimming pool and facilities, incredibly great

Yes the response to our enquiries wasn't helpful. Room was too hot & front desk / maintenance couldn't rectify the situation?? Wife had the $26.00 breakfast? Turned out to be 40.00? then added another $4.00 Sunday fee?? Then got charged an extra $5.50?? for a room fee? Also asked for a later c/o 1:00 12;00 ok but would be $30.00 for the extra hour?? Overall a poor experience & I will definitely t3ll people to avoid your establishment. Also we charged some dinners to our room. Apparently this exceeded the $100.00 deposit we put down & to CYA they bumped it to $155.00 Guess they didn't trust us to cover our bill @ check out. Really good PR on your staffs part. Quite lame overall.

Good location for a decent price

Pool and bar are nice