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Convenient

Air conditioning very cold; rooms very "Stark". but clean. Parking handy. Overall value good for this hotel very close to Pearson.

Just stay for one night

Worst welcomed and not provided airport rid when booked room they charged full money from my card and also when I checked in they charged $100 dollars deposit and staff said when you checkout you get your money after 5 day i haven't my money back i call evry day they said call tomorrow it is 11 days after i checkout i still haven't received my deposit this is kind of cheating never ever go this hotel.

I had to fix the curtains to get the room dark. The outlet for the microwave was very loose on its box and could be a fire hazard (room 201)

Extremely ordinary. No amenities. Not even a window. Just a small skylight.

Airco worked fine

My room 101 was located in the basement of the property. A barely legal window was the only outside access. Very noisy at night due to older elevator shaft right next door, as well as plumbing and water sounds from other rooms. Room security is lacking. Stairwell exited onto the vestible, just outisde of the main entrance door.Avoid this room if you want to rest.

The front desk representative didn't pay much attention to me leaving as i asked for the shuttle and after like 10 mins i asked how long will it take for the shuttle to arrive she said i will call him now , in the night the hotel had a bad smell and the room too

A bit pricy for the amenities provided. Very clean.

Easily the worst hotel I have ever stayed in. Wi-fi broke down and then air conditioning stopped working. I asked for a new room and the air conditioner didn’t work there either. When the guest in the next room had a shower it sounded like it was in our room. Paper thin walls. We lay on the bed sweltering in the heat and hardly slept. Do NOT stay here!

Las camas son lo peor del lugar, esas camas ya no funcionan. Es lo único malo del lugar es lindo por dentro y huele bien pero la cama es lo peor. No pudimos descansar.

The room that I was assigned had visibly used sheets

This is a decent place to stay near the airport. Crazy that they want to charge extra to stay an hour longer. Shuttle can be somewhat of a wait from the airport. Make sure to go to 17 section 3 for pick up. Also make sure you find out when the go back to the airport as it seems they don't go often. I almost wouldn't have had a ride back because they take people at 11 and then nothing until 3pm. I wasn't aware of this fact. It was quiet but I also kept the ac on so I wouldn't hear anything.

Absolutely wonderful stay. This is my 4th time staying here. Very convenient and comfortable. Budget friendly and very comfortable. TV are good size screens, air conditioning works really effective and staff is helpful.

The staff was kind

Used towel hanging in the bathroom, garbage bin not emptied.

I booked this hotel room because the photos on line were very nice. However, the rooms look nothing like the pictures. I don't normally write poor reviews, however, I felt I was a victim to bait and switch. In the room I was originally given, the bed looked old and worn out. The rooms had only 2 small pillows on the bed which also looked worn out. The television did not work, and when I went to call the front desk, I found that the in-room phone was not even connected. I had to go down to speak the the staff. There were not even complimentary water bottles, no wash cloths provided, only one hand towel and 2 small bath towels. When I expressed my desire to cancel the second night, I was told I had to call the booking agent. I contacted the booking agent who then told me that the hotel would not provide a refund for the second night. As a consumer, if I am not happy with a product, I return it. Why is the same not true for a hotel. I understand that if I wanted to cancel just because my plans change, that is on me, but when a customer is totally unsatisfied, disappointed, unhappy and angry about the room situation, it should be refunded. I will NEVER book a smaller name hotel again. The flight crews stay at the Holiday Inn, that should be a clue to the rest of us.

The room was spacious and clean. The staff was courteous, airport shuttle was great and timely. When I arrived at the airport, I called and they came to pick me up within minutes, same after I checked out. They allowed me a late check out and I was able to keep my luggage in a room for the few hours I was on the premises doing some work. Good restaurants and convenient stores nearby. Pretty great experience. Definitely recommend.