8.0
매우 좋음
리뷰 189개
청결

8.4

편안함

7.2

위치

9.0

서비스

8.2

실제 이용 고객 리뷰 BASLERTOR Summer Pool Hotel

페이지당 리뷰 수
20
40
상위 리뷰
Verified traveler
icon-가족 휴가
가족 휴가
6.0
/10
579주 전에 리뷰함

Hotels.com verified review

스위스의 물가를 고려하면 좋은 위치에 있는 호텔입니다.. 다만 커피를 비롯한 차가 방에 준비되어 있지 않으며 조식이 안됩니다.
Verified traveler
icon-가족 휴가
가족 휴가
6.0
/10
583주 전에 리뷰함

Hotels.com verified review

가족이 함께 투숙허기에 편리했고, 위치도 나쁘지 않습니다. 수영장은 작습니다
Peter
icon-아이와 함께
아이와 함께
8.0
/10
13주 전에 리뷰함

Expedia Group verified review

Great location. Good coffee.
Elizabeth
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

A charming boutique hotel that was a perfect fit for our group of six. The room was spacious enough to keep things fun without feeling cramped, the staff was genuinely helpful throughout our stay, and the pool was a lifesaver on the warmer days. Rooms were clean and well-appointed — nothing to complain about there. One thing worth knowing before you go: Lucerne moves at its own pace. Unlike Italy, this city winds down early, and most restaurants stop serving dinner by 8pm. Plan accordingly and you'll be fine, but it caught us off guard the first night. Overall, a lovely stay in a beautiful city. Would recommend for groups looking for something with character over a cookie-cutter chain.
자세히 읽기
Season
icon-아이와 함께
아이와 함께
2.0
/10
14주 전에 리뷰함

Expedia Group verified review

I had a seizure at the front desk while checking in and the guy who checked me in would not get me water so I could take my emergency medication to stop the seizure he was rude and would not help me everyone in the lobby was scared and gasping for error and was running over and offering to help me as I was having a seizure on the floor. The guy at the front desk will not get me water he told that my young child to go to the bar and get me water which is completely inappropriate to put that on a child a Doctor Who was awaiting a line at the lobby came over and helped me and the entire time the guy at the front desk would not help me even though I kept asking him to get me water immediately the only thing he said is he could get me an ambulance and all I said it would stop once I took my meds I just needed water and he refused and he was rude another female employee came over and helped me when I told her I wanted to make a complaint to the owner of the hotel and she said she would do so for me. I want to discount on my stay there as a horrible experience and so embarrassing and could have been deadly for me and he refused to get me Water. Bianca helped me and I can’t remember of the guy that checked me in that would not help me
자세히 읽기
Christine
8.0
/10
14주 전에 리뷰함

Expedia Group verified review

This was a great hotel! Perfect location and AC worked great, staff was very helpful! Only cons were they never came to clean room and bring towels/toilet paper during two night stay.
Vivian
icon-아이와 함께
아이와 함께
6.0
/10
15주 전에 리뷰함

Expedia Group verified review

Very hot in Lucerne. Small air conditioning unit had trouble keeping it cool. Top bunk was too hot to use. People seem friendly however and very nice area.
Cynthia
icon-가족 휴가
가족 휴가
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

Great place to stay!! Very close to everything. Super clean & the staff were so friendly & helpful. Highly recommend!
Elaine Lui Yi
icon-아이와 함께
아이와 함께
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Nice to have a room that accommodates 5 of us. Counter staff were all very helpful too!
jessica
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
18주 전에 리뷰함

Hotels.com verified review

Un hotel muy bien ubicado, muy bien cuidado y con personal muy amable. La habitación muy básica pero suficiente
Elnara
icon-친구와 함께
친구와 함께
10.0
/10
18주 전에 리뷰함

Expedia Group verified review

Very pleased stay right in the middle of the city
Jennifer
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

We loved it
Geraldine
icon-가족 휴가
가족 휴가
8.0
/10
20주 전에 리뷰함

Expedia Group verified review

Staff very accommodating and helpful. They gave us an upgrade and helped me find an item I lost. Stayed for 4 nights and the room was always kept clean. Good value for money. We had a memorable family vacation in Switzerland!
Sau Jun
icon-친구와 함께
친구와 함께
10.0
/10
21주 전에 리뷰함

Expedia Group verified review

Good location and with aircon
Ryan
icon-파트너와 함께
파트너와 함께
10.0
/10
22주 전에 리뷰함

Hotels.com verified review

Perfect location. A great warm welcome from staff. Bonus free travel card on arrival. Good eateries nearby (cheaper than those across river). Nice pool and jacuzzi too.
Dora
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
22주 전에 리뷰함

Hotels.com verified review

Very friendly staff, clean room, good price
Joshua Vitruvius
icon-가족 휴가
가족 휴가
10.0
/10
25주 전에 리뷰함

Expedia Group verified review

Nice Location, they gave me a warm Birthday Welcome with some Wine and Sodas, Toby is a cool person to have some chats with, very accommodating, etc.! Would love to stay here again on my next Switzerland tour in the future!
Anna-Karin
icon-파트너와 함께
파트너와 함께
8.0
/10
28주 전에 리뷰함

Hotels.com verified review

Trevlig personal som tog emot oss och var mycket serviceinriktade. Trevlig bastu och bubbelpool som var mysig att hänga i även i mars månad.
Oswaldo
icon-아이와 함께
아이와 함께
10.0
/10
29주 전에 리뷰함

Expedia Group verified review

A very good place for a family with kids. Walking distance to the train station and old town.
Sandra
10.0
/10
38주 전에 리뷰함

Expedia Group verified review

Loved my stay here
페이지당 리뷰 수
20
40

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