Sink was clogged for most of our stay. Had a few personal toiletry items missing from our rooms. Staff was very rude when addressing some of these concerns and didn’t really care. They tried covering up the fact that the sink was clogged by fixing it and telling us it was never clogged. If I had to do this allover again, I would have chosen a different hotel. I wish there was a way to get a refund, but it’s probably too late.

Terrible neighborhood. Shuttered shops covered with graffiti.

Magnificent building and architecture , full of history and art.

Magnifique

Buena ubicación, el hotel está bonito, las. Recámaras cómodas y el personal es muy amable

The hotel location is great! Many different stores nearby and great places to eat at walking distance.

We loved everything about Hotel Bellas Artes. It’s so close to everything. Bellas Artes is right around the corner and Casa the Azulejos. There’s so many things to do around there. The hotel itself is beautiful, modern and the room was bigger than what we expected. The staff were super sweet and attentive. There’s a bank right across the street, and restaurant right next door. We love staying here!

We spent 6 comfortable nights at Bellas Artes. The hotel is in a great location for exploring Centro/historico, for walking and for atmosphere. Breakfast of fresh fruit and yogurt was delicious. The staff were all friendly but special mention must be made of Miguel, the concierge, for going above and beyond to help with a couple of issues we had, always with a smile!

No

Lovely hotel in historic Mexico City! Would totally stay here again!!!

Great staff, very clean room, hotel overall is great. Love the place 100% recommended

Excellent hotel in the heart of the historic district. Clean, large room with high ceilings and a standalone bath. Reception helpful and polite. Felt safe in this area, and could walk to Palace Bella Artes and park in 5 minutes; Zocalo in 10 minutes. Opera bar two doors down great for drinks, Esperanza around corner for coffee and cakes, and lovely restaurants nearby.

Great place. Right in the middle of everything. Walkable. The place was very comfortable and the staff helpful and patient.

El personal muy amable, el señor botones es súper servicial, muy limpio todo, y la ubicacion es inmejorable en el Centro Histórico, rodeado de Museos. Puntos extras Cafe la Pagoda (24 hrs) y La Opera Bar (chef kiss)

Very clean room. Friendly Staff . Would definitely be staying here again!

This is a lovely hotel. The room was very large, very clean and the bed was super comfortable. The staff were very friendly and helpful. The location is wonderful for sightseeing, restaurants and shopping. I will definitely stay here again on my next visit.

No limpiaron mi habitación

Great Stay. Very clean rooms and very close to the Zocalo. Staff was friendly and accommodating.

This was my 2nd time there and I love it

Habitación limpia, muy tranquilo