เคลย์ตัน โมนาช มอเตอร์ อินน์ แอนด์ เซอร์วิส อพาร์ทเมนท์

Tea and coffee was available

Clean room, quiet location comfy bed,

Rooms are very old and dated. Paint peeling and ancient aircons that squeal. Had a very unpleasant experience with the owner. After a sleepless night with a squealing air conditioner I requested a refund or new room via text as there is no one onsite and no one answered the phone. I was notified by text to move to a new room. Upon getting into the new room I discovered the door seemed to be locked from the inside yet could be pushed open without turning the handle from the outside due to the lock not catching the plate properly. After notifying the owner (via text) I was told to “lift the door and pull it towards me” when I notified the owner this didn’t work I was told to “knock on room 14 and ask for his help”. When I asked who was in room 14 I was told “that is not for you to know just do as I say he is an old man who helps me out”. This all occurred via text. Naturally, as a solo female traveller, I was not going to comply with these instructions that put me in a very risky situation and I therefore left the accommodation and went elsewhere. The owner refused my refund telling me it was “my fault” I was anxious and left and if I just “did what he said” it would have been fine. I have since received a refund from hotels.com citing that the situation constituted a breach of Victorian Consumer Law as a Major Failure to provide safe and fit for purpose service. Never ever have I had such an awful accommodation experience in my many years of travel. Avoid at all costs.

Clean room, very quiet, excellent mini kitchen, wonderful shower, comfortable bed

Handy location for Sandown races

It was very very noisy, traffic noise all night , noise from other people, the room, especially the carpet was dirty, the sofa bed was broken and uncomfortable to sit on. There was a microwave but no plates or cutlery.

Good proximity to Children Hospital Clean and neat , comfy bed

This Motor inn is walking distance to the hospital and there is a nearby shopping complex. Very clean and cosy budget priced room. Attention to detail by management to ensure a smooth check-in.

Clean and comfortable with everything needed

The room we stayed in was very dated

Na

Staff were very helpful and friendly

Quiet and convenient

Ideal place to stay, only small complaint was cold water tap in shower was a bit dicky. But overall very nice, and will be staying again, cheers guys

The room and bathroom were clean and spotless. Manager made a courtesy call prior to arriving with key location. Also gave me quietest room. Only 10 minute walk to Woolworths shopping complex. Only issue was I kept tripping into drain outside room in adjacent parking space.

Love it everything's perfect 👌

Very convenient to Monash hospital. Walkable distance, felt safe and my room was quiet.

Location and convenience for appointment

Quite and Good

For the price the property is value for money.