Mercure Melbourne Therry Street

It wasn't significant that the kitchen was closed with so many food options available. While the rooms were cleaned well, some maintenance is required; shower attachments and towel rack coming loose from the wall, hallways are dark and tired looking.

I found this Motel to be clean and comfortable Whist this is an older motel it was suitable for my needs Fresh bed and towels/clean shower with nice products Tv coffee etc Close to Victoria market and tram service Sometimes you just need a clean safe place to shower ,sleep and return to after a day of exploring without the high expense of other more fashionable motels

Clean and tidy

My stay was outstanding. The room was spacious and plenty of room for me, parking was discounted through the hotel, customer service was great and shops, restaurants, public transport, bars and clubs was at walking distance. Very convenient

Decor in need of update. Property was clean and staff professional. Area around hotel, especially stairs to car park, were dirty.

Location suited my needs perfectly.

All the rooms and bathroom were clean and had lots of space the kitchenette had everything you needed

The staff was friendly, and the room was quiet and clean. I Left my clothes there and they were very good at keeping them so I could get them back.

Excellent Location and very easy check in even though I was early!

Hotel em mau estado de conservação. Recepção com piso sujo e quebrado. Corredores escuros , carpetes sujos, cheiro de mofo no corredor. Poucos funcionários. Limpeza ruim. Em nossa estadia tivemos um quarto com cortinas quebradas, luz queimada, carpete sujo, residuos de cilios postiços em nosso lixo que nao foi trocado durante o período total, utensilios de cozinha enferrujados, secador de cabelo em mau estado de conservação e com a ultima revisao em 2017. Cheiro do quarto de esgoto em alguns dias. Estavamos em 3, mas nao nos foi fornecido 3 toalhas mesmo após pedirmos. Nao nos sentimos seguros, pois o hotel fica em area escura, somente com portaria remota. Os longos corredores escuros do local, nao geravam confiança em nossa estadia. Mudei de hotel antes da data prevista. Ao sair , a recepcionista nao forneceu nenhum documento que comprovasse que estavamos saindo antes, sem a minima consideracao ao mal serviço prestado. É referido como hotel quatro estrelas, mas não foi nossa percepção.

Only issue as a group was due to the dining room being out of service there was not a communal area to sit and chat as a group on site, otherwise enjoyed our stay.

A bit dingy, but quite functional. Good value for money.

Great location, walk to city centre, trams nearby. No street noise

It has good public transport links, with three free tram lines available. Queen Victoria Market is also right next door, making it very convenient. There are also many Chinese restaurants nearby, and a supermarket. The room also had a kitchen, and cooking utensils and tableware were provided, which was very helpful for our long-term stay.

Very central

Stay was great. Nice and quiet which I loved. House keeping was great! they went above and beyond servicing my needs :)

good

Check in lady was lovely and really helpful. Rooms in need of a refurbish but overall ok

This was my worst hotel experience so far. After checking in (for 4 days) and getting to my room, I came back down to let the hotel receptionist there was a horrible sewer gas smell in my room. His answer “sorry, we are fully booked for the next two days”. I figured the smell was coming from the bathroom, so I had to brace myself each time I went in there. The rest of the time I had the bathroom door closed (it helped a lot). I’ve requested a room change on day 2, but got the exact same answer. I definitely do not recommend this hotel.

good location, friendly staff, clean and comfortably sized rooms :)