ออร์คิด เรสซิเดนเซส - เอชอาร์ เซิร์ฟเฟอร์ส พาราไดส์

Cleanliness , location , amenities , views were all excellent

Our family of five had a fantastic stay! The apartment’s location was absolutely perfect—we were close to all the local amenities we needed. The highlight, however, was the view; it was truly amazing from morning until night. It was also very convenient to hop on a tram for a quick ride to the large shopping centre. We couldn’t have asked for a better home base!

Clean and great location

The bed sheets had some stains. Not enough toiletries

The apartment was great: cleanliness, location, view, amenities, parking etc. But I would never stay there again and this is why. Outside the apartment, at the elevators and in the corridors, there was a terrible, foul odour, eminating from the rubbish shoot, for the entire stay. The odour even came in to the apartment if we went near the front door, so we had to stuff a mat and towels against the bottom of the door. To make matters worse, I reported this offensive and putrid stench to the Hilton staff (concierge and security manager) 3 times, and each time they played dumb and made out like they didn't know anything about it. Some days the stink seemed worse than the previous day. It turns out that residents and guests throughout the building, on multiple floors, in the elevators, the corridors, at the pool, were discussing the disgusting smell amongst themselves (and with me), with many others making complaints to the Hilton staff and some moving rooms to higher floors in a bid to get away from it. According to some guests who had stayed there previously, this is a common and well known issue with this building. And the Hilton staff plays dumb about it and does nothing about it, pretending that it's the first time they've heard the complaint every time. Great apartment, great everything. But I will never stay there again, nor recommend it to anyone else. There are plenty of other buildings in Surfers Paradise.

Perfect for families.

Room was great, suited our family of 4 perfectly. Laundry was a huge bonus. Close to everything, shops, takeaway food, public transport. Overall great experience.

Fantastic view, great service, close to everything, and no need for a car if you don't want to travel far, close to Woolies, so you can make meals at the apartment too. Great experience!

My family and I stayed for 2 weeks. The beach views were absolutely gorgeous, and the apartment was incredibly clean and modern. Unfortunately the dishwasher stopped working 6 days into our stay, which was very annoying as we had to hand wash all our dishes on holidays. We were offered no solution, instead informed us that they ordered a new one to be installed, and it never arrived during our stay. That was abit of a damper on our experience, but otherwise we enjoyed our stay. All the staff were fantastic and the buffet breakfast was delicious.

Beautiful views from 21st floor of beach, place dated and not the flashest but was perfect for what we needed.

It was one of best vacations for the family. Great experience. Definitely recommend.

Great place to stay unfortunately the vents weren't working or weren't great for removing the condensation but overall loved it

Absolutely beautiful appartment, amazing views, great position, great amenities. Definitely will be back.

We had a great stay as a family for a long weekend, fabulous location and accessibility options. Defintely come back again for a longer stay!

Amazing apartment with incredible views and in a fantastic location close to everything.

Location was great. The property had everything we needed. The views were great and having the parking space below the building made for a stress free stay. We would definitely stay here again if we came back.

とても立地が良く便利でした。 メールのみのやりとりで不安がありましたが、問題なかったです。 シャワーの水圧だけもう少しあると良いと思いました。

Great location, excellent view and beautiful apartment. We could see the whales from the balcony. The noise at night wasn’t too good and the doors to the balcony did not shut properly. Continue reminders about cleaning on checkout where annoying, especially when only one dishwasher tablet was provided for a weeks stay.

Great apartment, good location. Really handy having the tram and a choice of 3 supermarkets nearby. The apartment had great sun and a good view of the beach and river.

Beautiful room, perfect for our group! Perfect location, near everything you could need! Would definitely book again!