พาโนราม่า รีทรีท & รีสอร์ท

Would not let my dog stay ,no good

Clean room, friendly staff

Exactly what we needed for an over night stay... Nothing fancy but perfect. Clean and tidy. Great stay.cassandra at reception was very helpful and lovely.

The property is isolated & far from the shops but very relaxed. We came from a wedding event & drove back in the dark thru the winding road but it was a pleasant drive. You are in the heart of nature. Plenty of walking tracks. There's a water fall nearby. The Dandenong Botanical Garden is also close by (drive). We'll be coming back to this property time & again. Highly recommended 👌

Peace and quiet in the hills

Lovely quiet stay. Small and dated room but ok for what we paid.

Reception was excellent - Lara was very helpful and accommodating. Thank you to Samantha for preparing the room and keeping it warm and cosy for our stay.😊

View

Overall, this was very good. It was a little away from everything, but the room was fine (& very warm). The site itself is lovely with rosellas & cockatoos (& evidence of visits by either rabbits or kangaroos-not seen by me). There's a lovely common area with a pool table & pretend fire. The staff were very helpful. The only thing I would warn people about is to enter via Link Rd - the alternative has a Kosisoko like climb & my ute stalled (it worked out in the end, but Link Rd is much simpler

Great staff and environment

need a better late check in so the phone operator knows where the key box is Otherwise fantastic experience.

I booked 1 overnight stay and checked-in around 8 pm on Saturday. Reception had closed by 4 pm and my room key was sitting on the counter in an envelope with my name on the outside. The facility actually has a locked after-hours room key safe, but, this was not used instead. This felt very unsafe to me. The ground floor was extremely noisy with the other customers pacing back and forth and shouting in the courtyard. A very disruptive place. I wouldn't stay here again. I left the next morning at 6 am.

The rooms are very tired and in need of a refresh. The lights are dim and some power points have been blanked off. The TV and supplementary heating barely work. This gives the feeling of cheap and mean management.

Views

The rooms were noisy and weirdly the tv only had abc channels. There was also an odd rule about no alcohol bought into the rooms, which if you had it then it would be taken from you. There was no kettle either and the shower door came off the rails. Also the walls were paper thin and could hearing everyone coughing and snoring. Plus the ducted heating was not able to be controlled via individual rooms so it was on all night, coming on and off every couple of minutes. Overall it made sleep impossible and I had a very uncomfortable night.

Very beautiful location

I had a room with all the facilities I needed, plus coffee available all day in dining room. It was a very good price for my needs.

A truly peaceful and spacious retreat when there were no conference bookings. Quiet and isolated but within reasonable range of towns and services. Good Basic accommodation and friendly staff.

The surroundings were beautiful and great facilities . We loved that The room itself was basic but good for the couple of nights we stayed. Could have had a fridge . Room was very cheap which was great Bathroom extremely small and hard to move around in though . We were disappointed that we weren’t able to pay for a buffet breakfast. We were told this by staff but saw this was available to other guests . A breakfast option may be something to look at for other guests not just big groups

We booked a superior double room and, for $206, expected much more. The room was small, and the blind barely blocked out any light. In the bathroom, a sign stated the fan wasn’t installed, which led to foggy mirrors, and the lighting was poor. The mounted TV was very small, and there wasn’t even a fridge in the room—just a shared mini fridge in the dining area, which was already full. The bed was uncomfortable, the quilt was thin with only a light blanket, and the top of the cover was open right near our faces. The dining area had a decent deck and a fully stocked bar, including a commercial coffee machine, but the bar was closed (Saturday). Our booking confirmation stated that reception closed at 6 pm, but at 3:20 pm, we received a text advising that it would close at 4 pm, with our key left in an envelope on the counter. When we arrived just after 4, another guest was confused about the process, and we helped him and directed him to his room as there were no staff members available. The gardens and free water were the only positives, which is the only reason we’re giving 2 stars. Super disappointed—especially as the name suggests it’s a resort and retreat, which, in our view, it certainly wasn’t.