พูลแมน สนามบินบริสเบน

Receptionist was incredible

清潔で徒歩で国内線エリアまで行くことができる

The hotel was good albeit expensive and the reception staff friendly and helpful for a very late arrival. However the taxis at the international airport refused to take our daughter, late at night off a 24 hour trip to the hotel close to the domestic where she was staying for a few hours before an early domestic flight. Uber won’t do it either. This left her on the airport shuttle which won’t stop at the small number of hotels there meaning a long walk ( longer than advertised) at midnight dragging her luggage to a hotel she couldn’t easily find. Leaving her tired, reducing her stay to about 4.5 hours and upset. The taxis at Bne are notorious for this behaviour. It needs resolving. And the expensive hotels should put on a shuttle or agree airport shuttle can drop off by request if it can’t be. Our daughter worked hard for this trip and had to go straight back to work and study after it, hence the early flight and short hotel stay. The taxis and hotels need to consider other peoples lives a bit more.

Great location at the airport

Basically a run of the mill hotel and I would not rank it high compared to other Pullmans. The “executive” area is minimal and not worth additional cost. Construction of of new parking building next door.

綺麗なホテルで安心して過ごせました

The Pullman is extremely convenient to the airports. The wine and food is excellent. The executive room extends your suite with a spacious space to share with guests or watch the planes. Only burden is the $40 parking fee for overnight. However if you are dining at the hotel you have 3 hours free parking.

My only issue was that the room was cold when I arrived and, despite immediately turning up the thermostat, it took hours to warm up.

Great location at the airport with quality accommodation a 4.5 star hotel

This hotel was very convenient. It was clean, comfortable and had wonderful facilities. The staff were friendly and knowledgeable. The only negative I had was that my room service food was cold on arrival and nothing was done to make it right. Otherwise, I would definitely stay here again.

今回で3回目になりますが、毎回印象が良いです。お部屋の清潔感や備品の充実などいう事なしです。 空港がとにかく近く、私はいつも帰りに利用させていただいていますが、オーストラリア滞在の締めくくりにピッタリと思っています。 またお世話になります！

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Great staff

Initial check in waited 30 minutes to get an available concierge person to check us in who proceeded to whisper so was barely understandable asked for credit card and swipes card (we had already paid) didn’t say what he was running my card for I had to ask what he was doing with my credit card for him to inform me of the hold for incidentals. Then asked about best ways to get transport to and event we were attending had no insight at all to assist. Offered information on the dinning room. Once checked in approached the dinning room to see about having dinner. Was told without a reservation the 6:30 meal was full we would have to wait for 7:30 we could go to the bar. We went to the bar to be greeted by - pretentios bartender asking if we were doing the executive menu when I indicated I was unsure of what he was talking about he said oh so no then like we were not “fancy enough”?? then we ordered two beers he handed the machine and when the credit card read failed we saw he had put the charge as $540 dollars when we ordered two drinks. He didn’t apologize rang through the bill a second time AGAIN for $540 dollars no apology, incredibly rude we are a younger female same sex partners, accomplished and treated like second class by a… bartender, there was nothing welcoming about the service and treated like we “didn’t belong”. Then as 6:30 rolled around where the dining room was “fully booked” there were not even one quarter of the tables filled. Rude, pretentious, not inclusive.

Hotel was good, staff lovely but surprised that breakfast wasnt included in a room that cost so much for 1 night.

The staff were very efficient and friendly. We had a problem with our room aircon and two staff members came to sort it out. Transport to the airport was easy and quick. The restaurant is excellent. We enjoyed both dinner and breakfast. The food was superb. Here, too, we encountered friendly and efficient staff. All in all, a great stay.

Nice spot for a night stop at the airport. Not many dining options. Recommend going next door for dinner. Beds comfy and rooms clean

just easy. love the chocolate milk

They advertise as a terminal hotel. But you can't walk to this place from the international terminal. And they don't have a free shuttle. Instead you have to book the bus in advance AND pay for it. In addition the bus is infrequent - like once an hour or worse. You might as well just take an Uber to a better situated hotel in the city.

Lack of engagement or clarity around discounts for membership eg. meal discount was reduced because one of us had a special not apparent until bill came Small issue but could be fixed Overall we were very impressed