Sapphire Inn Hotel

I booked this hotel by reading the positive reviews. I think they are fake. I am sitting right now in hotel room writing this review. 1. Hotel needs serious cleaning 2. Carpets in the room are dirty and sticking to my feet 3. Bathroom had no towels 4. In room service phone does not work 5. I called the hotel reception for towels and dental kit - it has not arrived i have been waiting. 6. Room’s AC does not work at all, I have the fan on high speed and coolest possible. But it does not work. I don’t know it’s just me they decided to give a bad room or the reviews are paid. SAVE YOUR MONEY AND DON’T BOOK THIS. Not a 4 star - i would say it’s a 2 star hotel. STAY AWAY FROM THIS HOTEL. Btw - guys on reception, They are very welcoming and nice. Editing my review in the morning, at 11:53am someone opened my door form their staff members while my room was on DnD, Saw me naked and closed the door. I called the reception - they sent a guy to check and offered me tea and coffee for seeing me naked. THIS HOTEL IS A JOKE!!!!!!

Location is perfect to access to down town and touristic attractions . Hotel cleanses is ok . Workers are fine 👍 The price is meet the service

Kahvaltısı iyiydi.

Süper

Güleryüzlü çalışanlar

3 gunluk konaklamamin 2 gününü baska otelde gecirdim. Banyo da hamambocegi vardı.

Şehrin merkezinde gerçekten çok profesyonel çalışanların olduğu kaliteli bir otel. Üstelik kaliteye bu ücret çok iyi

Staff are exceptional.

Great hotel in the perfect location close to the Old City and to the Flame Towers. The room was very comfortable and clean. The staff was very helpful, polite and friendly, so they make my vacation a great experience. I would like to highlight the staff of the reception, fantastic guys that help me a lot. When one of the youngest members (17 y/o) shows that high level of professionalism, it s evident the hotel is doing a fantastic job

Comfortable bed, good breakfast

A small hotel in a good location with friendly staff

During my stay there was only first day when the towels were changed, later no. I had to use the same towels. No cleaning of the room. It may be clean when you check in, but every day you will find only bed settled, all the other points are not changed: the floor remained dirty for three days, the towels were not changed, not always may be ordered meal for the room service due the absence of chef or absence of requid ingredients (in this case chef and menu shall be refreshed). One of the important points: no ramp outside. If you have a heavy suitcase you will have to enjoy the activity “carry your heavy bag yourself”. There were nobody when I checked in and checked out in the lobby who could help to bring the luggage to the room when check in or outside when checking out.

the hotel could use a renovation

Excellent staff, helpful and nice. Room was not up to an executive room standard. Dirty carpet with lots of stains, falling curtains, door electronic card not working, had to use a normal key. House keeping, comes in the room to change towels and sheets but never clean anything else. Bathroom amenities were missing, such as Bathrobes. Bedroom missing Blackout drapes as it's mentioned. It says hotel is connected to a shopping mall, which is not true.

Otelin konumu gezilip görülecek yerlere yakindi.Çalisanlar güler yüzlü ve cana yakindi.Odalar ihtiyaçlara gore gayet güzeldi.Banyo tuvalet temizliği iyiydi.Sadece yastik kilifi ve havlularimiz lekeli ve eskiydi.Onlarada özen gösterilirse kusursuz olacaktir.

香水臭い

Great stay in this boutique hotel. Friendly staff and spacious rooms.

Merkezi konumda, kahvaltısı güzel ve odalar temizdi. Gidecek herkese tavsiye ederim.

Her şeyi ile mükemmel bir otel. Otelin yakınlarında 7/24 açık market mevcut. Otelin tam karşısında da bir market var lakin 23:00 da kapatıyor. Açık büfe kahvaltısı ve bol çeşitleri ile harikaydı. Bir daha Bakü gezisi yaparsam tek geleceğim otel burası. Çalışanları çok nazik ve yardımsever.

Merkeze yakın, sakin ve temiz bir otel. Memnun kaldık, tekrar konaklama için tercih edebiliriz