Wyndham Foz do Iguaçu

The breakfast buffet is excellent and many of the staff are very nice. It’s also within walking distance of several good restaurants and feels quite safe. However, this Wyndham doesn’t live up to the brand’s standard, in my opinion. We stayed in three different rooms over five days and all of them had issues or oddities. We had no hot water for the first day because they had a problem with the hot water system on several floors. Even when the larger issue was “resolved” our room had only lukewarm water. After multiple requests by us and multiple failed attempts by maintenance at getting it fixed we were (quite reluctantly, it seemed) moved to another room … an upgrade since the hotel was full. While appreciated it would not have happened if we hadn’t been insistent they provide a room with hot water (a minimum standard for a hotel!). We were moved back to a regular room for our last night as the room we were in was reserved for another guest. And AGAIN there was no hot water. Again maintenance was dispatched. This time their fix was to turn the cold water off completely (?!!), which did nothing to make the hot water hotter than it had been. So it was a tepid shower for our last night at the Wyndham Foz. We must have spoken with 8 different front desk staff over the five days and only about three seemed to be capable of, or even interested in providing a resolution. Overall a very frustrating and highly disappointing experience, especially considering the cost.

The breakfast buffet is excellent and many of the staff are very nice. It’s also within walking distance of several good restaurants and feels quite safe. However, this Wyndham doesn’t live up to the brand’s standard, in my opinion. We stayed in three different rooms over five days and all of them had issues or oddities. We had no hot water for the first day because they had a problem with the hot water system on several floors. Even when the larger issue was “resolved” our room had only lukewarm water. After multiple requests by us and multiple failed attempts by maintenance at getting it fixed we were (quite reluctantly, it seemed) moved to another room … an upgrade since the hotel was full. While appreciated it would not have happened if we hadn’t been insistent they provide a room with hot water (a minimum standard for a hotel!). We were moved back to a regular room for our last night as the room we were in was reserved for another guest. And AGAIN there was no hot water. Again maintenance was dispatched. This time their fix was to turn the cold water off completely (?!!), which did nothing to make the hot water hotter than it had been. So it was a tepid shower for our last night at the Wyndham Foz. We must have spoken with 8 different front desk staff over the five days and only about three seemed to be capable of, or even interested in providing a resolution. Overall a very frustrating and highly disappointing experience, especially considering the cost.

A equipe de funcionários é excepcional.

Bra frokost, hyggelig resepsjon. Men alle såpebeholdere tomme i dusjen, og lyset virket ikke på badet. Dermed stummende mørkt på kvelden. Dette ble fikset etter å ha gitt beskjed to ganger.

Wesley at the front desk was the bed check in experience. His kindness and courtesy was very appreciated. And this ability to speak 4 different languages in less than five minutes was amazing. Very friendly, kind and informative. He made check in not only easy but fun too! Thank you!!

Buen hotel y desayuno. Personal muy amable.

Muy buena atención por parte del staff, desayuno muy completo y bueno. Las habitaciones un poco descuidadas, el baño se veía algo viejo y la cerradura de la puerta no funcionaba. Bien en general para estancias cortas.

Gostaria de parabenizar toda a equipe e o gerente pelas gestão excepcional e atendimento impecável ao cliente

Encontrei uma barata no quarto. O chuveiro não é bom. Temperatura varia muito.

A presteza dos funcionários ,destacando o Jonathan(recepção),Vagner( garçom).O hotel tem um ótimo custo / benefício.

Hotel atende muito bem a uma viagem com a família

I absolutely loved this place! The room was more like an apartment with tons of space, a mini kitchen, large (clean!) bathroom, comfortable bed, and incredible views of the city and the river outside both the living room and the bedroom windows! Both the dinner I had, and the breakfast buffet the next morning (which is included) were incredible! There was a musician playing violin during breakfast, and I loved every second of it!! He was amazing! And the variety of food was ideal, with both healthy options and fun things like waffles and pancakes too. And they have coffee, juices, tons of fresh fruit and fun desserts. I used the (free) steam room/sauna and the gym and the pool and loved them all! The valet parking was nice and I even bought some cute stuff at their souvenir shop. My only regret was that I didn’t stay here more nights! Highly recommend!!

O melhor hotel da vida!! Equipe maravilhosa, hospedagem sensacional, café e quartos tudo excelente!! Não trocamos o Wyndham por nenhum outro em Foz do Iguaçu. Alias, a rede deles é excelente!

O ar condicionado não estava funcionando bem. Chegando lá, lâmpadas queimadas, tive o transtorno de esperar alguém pra arrumar e por fim, tentaram cobrar uma taxa absurda no check out.

We enjoyed the very friendly and welcoming staff! They also recomended us a local tour guide who made our visit of the falls very easy. The hotel is very clean and the large gym was a big plus for us. The breakfast is simple but nice. Made our trip to Iguazú very enjoyable.

Everything was good

Excelente lugar muy buena atención

Quarto excelente, equipe atenciosa, otima localizacao.

We had a very good experience at this hotel. Very good for the price

Great location for a visit to the falls