Grand Hotel Shumen

nice modern hotel, in nice area of town, have a good restaurant that takes visa/mastercard

Konumu harika, gösterilen ilgi gayet iyi. Akşam yemekleri muhteşemdi. Sadece canlı müzik sesi biraz yüksekti. Konuşmalar rahat anlaşılamıyordu. Asansörlerde sensör yok. Dikkatli olmak lazım. Kapı kapanırken seri olunmalı. Gayet sessiz ve temiz odaları var. Oksijen harika.

Ristorante per cena discreto con buon servizio. Colazione pessima, scarsa e di bassa qualità.

The hotel management should be proud if their very friendly and kind staff. Particular thanks to the tavern restaurant staff.

The pictures shown on Expedia are quit flattering, as this hotel needs a bit of a spruce up. We originally were given a lovely room on the 4th floor, but it has a double bed - we booked a twin. After explaining that we still wanted a twin, we were moved to the 3rd floor. Rather dingy, and the rooms clean, and functional, but not as nicely/not refurbished like the 4th floor. We booked the Hotel in part for the swimming pool/spa/sauna - only to find out that none of this was open. Very disappointing that this didn't appear to be detailed int he hotel description. The restaurants in the hotel are fine - the Mexaha downstairs s good value with entertainment on most nights, and the top floor Panorama restaurant looked lovely - bvery modern - and fittgin of any major western city. the food was ambitious, but a little disappointing. Overcooked rubbery octopus, rice-pudding like risotto, and a pleasant salmon with miso crust. At 50 levs (£23) for 2 people Including the soft drinks we can't expect too much. The hotel is 5-7 minutes walk from what seems to be the main pedestrian shopping road, so location is fine too. No safe in the room, which was a pity. At the price, it seems unfair to expect much - but when advertised as 4*, then a level of expectation is set. Not sure I'd try the same hotel again - as others on offer in the city which look a bit more modern.