โรงแรมโนโวเทล โซเฟีย

Spotless room, professional and friendly staff, great facilities.

Spotless and staff are accommodating

Good clean rooms. Close to transport. Has airport shuttle if required. Front reception staff especially Rosen are more than helpful. He is a credit to the company. Overall a great hotel, a little far from downtown but easy to get to by bus. Close to airport and huge shopping mall next door.

the room was large and nicely furnished. HOWEVER, it was very warm because the property had already turned off the air conditioning & turned on the heat. Normally we would just open a window & problem solved but at this hotel the windows don't open! We left very early in the morning & didn't have the breakfast so I can't comment on the quality. But they did have coffee and some fruit put out for those with early departures, which was nice.

Sorun yaşamadık, gayet temizdi teşekkürler.

Staff was excellent

Welcoming staff, nice breakfast with savory and sweet offerings. Only 1 coffee machine available all 3 mornings so long line was over 5 minutes as it is a busy tour pickup/drop off hotel. Large mall next door for any needs. Hotel is off the main highway into city center - 15 minutes no traffic, ~45 with traffic. The rooms facing the road provide a nice view of the mountains.

Just ok. Wasn't identified as a preferred guest. Enough for 2 nights stay

Ottimo albergo, peccato che arrivi un pò di rumore dalla strada e che per raggiungere l'aeroporto bisogna fare una strada che allunga il tragitto perché non c'è un sottopasso stradale. Nel complesso lo consiglio.

The staff are great. The facility is well maintained. The room is clean with amenities.

Personal de recepción muy atento y profesional

Great hotel, but a bit of a turn off when you show up 10 min before the end of breakfast and you are met with “you have 5 min to eat” from the not so happy to see you waitress. Shame that he service is such, as the hotel offers great convenient location for folks traveling in and out of Sofia internationally (airport is only 6 min by car).

Very friendly staff, good welcome, very specious rooms.

Thanks

Excellent hotel near the airport, excellent service

Friendly and welcoming hotel, professional and courteous staff.

Among the variables I consider in a hotel at the time of making the choice, service is one of them. Novotel Sofia has one employee at the reception named Rosen who is a gem. Not only he helped me with anything I needed to know about Sofia (transportation, restaurants, places to see, etc.) but he helped me with some issues that arised about the reservation in the most efficient way and making sure the problem had been solved. The management of the hotel should know he has an outstanding customer oriented employee that deserves all my recognition.

Great hotel stay whilst on business in Sofia that's close to airport and short taxi from centre

"Staff" muito atencioso; hotel muito limpo; restaurante ótimo; quarto silencioso e espaçoso.

Stort kjøpesenter like ved med mange spisesteder. Kort vei til flyplassen. Godt lydisolert, og gode fasiliteter. Nydelig solnedgang å se fra rommet.