Auberge West Brome

La chambre

Very clean. Staff were extremely friendly and helpful. Room was large and well appointed. Only issues we encountered was a hard uncomfortable mattress and for some reason everything was beautiful but the tv who looked 25 years old and tiny… felt out of place. But we would go back with no issues. Bed is a personal taste I suppose but because of that we couldn't give it five stars.

La chambre supérieur est simplement parfaite avec le balcon et le cuisine.

The Auberge very high-level and exquisite accommodation on a beautiful property well maintained and manicured. The room was exquisite in its detail and complete this. The location is semi rural, so no traffic noise. The Bistro for breakfast was a buffet with a wide range of extremely well prepared items. Highly recommended!

Magnifique séjour et cuisine impeccable.

Amazing location, room, staff and restaurant. We only stayed two days and will return another year for longer. We very much recommend this hotel. Thank you!

Profitez du menu à la carte en soirée!

Nice property

The room was clean. Staff was helpful.

La piscine était chaude et propre. Le souper était excellent au point de vue du service et de la bouffe. Le seul point négatif a été le bruit qui venait du petit réfrigérateur dans la chambre qui était fort bruyant pendant la nuit.

Acceuil irréprochable, très courtois. Chambre propre et confortable. Magnifique vue sur les champs :)

It’s the staff. Wonderful place, pool, gym, sauna, hot tub, and more. But it’s the staff that will impress you.

Le spa et piscine tres propre et agréable. La chambre était confortable avec une super vue sur la vallée. Le personnel autre que la receptioniste a nôtre depart étaient courtois. Les cartes d entrée pour accéder a nôtres chambre étais défectueuse. Donc moi et ms soeur incapable de rentrer dans notres chambre Il avait plus de personnel a la reception Nous étions en pyjama et pantoufles. Après 40 min enfin la carte magnitique a fonctionné. Le lendemain a nôtre départ je suis aller discuter de cette situation qui a été pénible pour nous à la réceptionniste qui a eu aucune compassion pour nous et sans comprehension . Elle rejetait le blâme sur nous ...disant vous aurriez dû regarder dans la porte d entrée il a un numéro d urgence Le soir on voit rien Donc pour se qui est de cette dame Un petit cours en service a la clientèle serait pas de trop pour elle.

Outstanding restaurant and stay

room was big and clean, as expected for the price. however, the fireplace is cheap, tv is tiny, and the walls are paper thin. we clearly heard coughing, light chatter, and snoring throughout the night. there was lots of ice around the property, very dangerous for less mobile folk nothing complimentary in terms of in room water/beverages, or snacks (besides coffee+creamers) we found it interesting that breakfast was not included, which is surprising for a 300+$ room. when we booked we didn’t see a “food package” which apparently is a thing for this place that we needed to opt in for breakfast. not even some complimentary cereals or pastries for guests in the morning hey?… crazy. these little details make all of the difference for some guests, and cost the property next to nothing. won’t be going back, other auberge locations in the area are far more generous to guests. to be fair the gym is VERY well equipped (and clean), the pool/spa area is nice (and clean) - so this place might be an option if those things are important to you. the cleaning staff are very good at their jobs.

Belle chambre et lit confortable

Personnel très serviable et accueillant! Ambiance sereine, et service 4 repas délicieux.

Everything was great Lots of amenities and things around to do Restaurant was awesome Staff was bilingual

courteous staff, clean room, hot tub, pool and suana

Excellent accommodations. Very clean and comfy. Lots of space in their suite with kitchenette. Loved the spa facilities and hot tub. Short drive to Mont Sutton village. If you stay here you must eat at their bistro. Food was spectacular- fresh and delicious.