Holiday Inn Express & Suites KITCHENER SOUTHEAST by IHG

Hotel is upgrading rooms and was very clean and modern

Perfect

Room was large and clean with black out curtains

Well maintained hotel. Clean. Friendly staff. Breakfast was good in the morning. A little difficult to enter and exit the property right now due to construction on the roads in the area. We had the King suite with pullout couch. Bed was comfortable. Plenty of space in the room. Nice to have an area with the microwave, fridge, coffee maker and sink as well as a small table to sit at. Big TV for a hotel. Would definitely stay here again if we were in the area.

Clean, modern, well staffed

Room was very tidy and clean. Staff were helpful and friendly all around. Girl working in the breakfast nook friendly. Breakfast had a wide variety of options for most people including. Gluten-free bread. Note. Not hotels fault but tons of road work going on all around the area of King Street and outward. A little hard to find exactly where you are going cu some entrances and the hotel blocked to local businesses and lane closures. Get there before the usual five o'clock traffic or after for smooth driving experience. Good, would stay again.

Place was nice.

Clean room,staff and parking

It was fine. Nothing special

The man working the buffet was very helpful and kind.

Clean room, staff, breakfast

Your staff had challenges due to construction on the roads nearby with water and elevator challenges on top. That being said, excellent responses to issues caused by this. Kathy was the cherry on top of already impressive staff interactions. She went above and beyond to assist me with getting a boost for my dead battery. Not only did she help in calling for a service call, she kept me updated and ensured that I received the assistance needed. All done with excellent empathy and care! She deserves a raise and a bonus!

The room was very clean and tidy.

Excellent stay highly recommended

Clean comfortable hotel. Very comfortable beds! Excellent hot breakfast.

Excellent

The staff were fantastic, even though the water was off for a couple of hours due to circumstances beyond their control. They made sure we were well accommodated, and the service was excellent throughout our stay. The rooms were modern, clean, and comfortable. We would definitely stay here again!

Aastha was very professional, polite and provided excellent customer service. Sajid went above and beyond and exceeded my expectations with his professionalism, empathy and exceptional service. Thank you Aastha & Sajid!

The property was newly updated, love the blackout blinds. Breakfast was good. Would stay here again.

Great place to stay, clean, staff are friendly. Easy to get in and out of the parking lot, beds are comfortable. Pillows are really fluffy, if you like firm pillows bring your own. I’d stay here again.