Spanish Villa Resort

Trouble, ROOM disgusting place, not clean

Room was good/ comfortable. Did not see any staff.

The kitchen was convenient. The room was cold but maintenance was on it. The staff were the best. Good value for the price.

It was fairly clean room was nice but tv didn’t work at all there were just phone numbers to call no one on desk when there were problems I left messages at all phones and no one responded there needs to have a person on front desk And or have someone respond to calls they didn’t offer discount for lack of service

Easy check in and check out

The motel is old & a bit 'tired'. Saggy curtains etc, But the unit was clean. Towels & bedding very tidy & clean. Wrinkled pillowcases, but they were fresh & clean. Bed & pillows VERY comfortable. Deep bathtub was a bonus. It had definitely been updated. Both wine glasses were dirty, but all other glasses & coffee cups clean. Check-in was all done via text messaging/online. Room number & door code sent by text message. The room numbers were a little confusing at first and my door code didn't work the first couple times I tried it. Then I saw a 'check-mark' icon on one of the lower buttons & tried it after the code. Open Sesame. I did receive a personal phone call the next morning asking how everything was. That was a nice touch. I suggested my confusion with the room numbers & door code check-mark and the gal apologized that I was not sent the 'email' at check-in explaining those details. I guess the person 'checking' me in online & texting forget that step. It turned out alright for me. Parking in the courtyard was well lit & I felt safe getting into my room. The unit was quiet even though I was at the very front of the building facing the street. I slept soundly.

I was charged twice for the pet fee although I was told I would only have to pay once $300 for two weeks and cleaned room only once. Then I found a needle in my room at the top of the closet. Called multiple times daily adding so much stress saying I owe more money, wanted to charge twice, said I was quoted in US dollars when it clearly stated CAN dollars. Was never provided a real receipt. Was forced to deal with this booking app which was also a terrible experience. Shady. Feel like I’ve been scammed.

The room was very clean, the beds were comfortable.

Check in was a disaster. There is nobody at the desk. I was looking around because I had already booked and paid for this through Expedia. Finally a guy comes out who is just staying there, said he is helping the owners. He was the only one on site. The was no record of me booking that he could see so he phoned the owners which also said they had no record of me booking. It was a good thing that I have the receipt on my phone which said the property owner has already received funds. Also the door locks didn't work very well as we have someone enter our room at 2:30 am.

Excellent location and beautiful views!!

Kinda no staff. Checked in over the phone. Its off season, so i get it... parking lot was mostly full so prolly could had a front desk person.

The room was modern and clean. The staff were available and helpful

Clean and comfortable

Older hotel, good value, close to dining and lake

Good price good location nice big rooms I would stay here again :)

The hotel is super dated and very very noisy. You can hear the people in the room beside you and every door slams super loud. The only positive we found was that it was close to the water.

They didnt even tell me theres a common kitcken.

Overall satisfied

This looks like it was a good motel that hasn't had any major upkeep in 20 years. Good potential and nice location, but buildings require upkeep. Their policy of no changes or refunds to reservations was the most strict of any motels I booked through Expedia. Expedia had to call the manager to allow me to change my reservation from 3 nights to 2 nights. Kudos to Expedia for helping me as a customer.

OK for a short overnight stay, but staff is notably absent at check-in and check-out time