Willowdale Hotel Toronto North York

Excellent customer service and quality room space.

Clean room. Quiet.

It was a room. The staff were nice enough and brought items that were not in the room. But the extra sheets for the pull out bed were ripped and there was no full length mirror. The staff said there were no mirrors for safety reasons. I stay in many hotels - this was a first.

Ants in the room, shower broken, disgusting place. You feet get stick to the floor because it’s so filthy

My initial review stated quiet and cleanliness as our first impression. We booked 2 nights to visit Sunnybrook and unfortunatley both evenings had a bad experience with loud neighbours both evenings, not very soundproof at all. Checked out at midnight the second night and slept in our vehicle at Sunnybrook Hospital. The staff was very nice

The AC was amazing! Just remember to buy ice if you will stay there but they do have fridges. And nice staff

My room was as pictured on the website, with desk and kitchenette, dishes and coffee supplied. The bed was very comfortable. The location was excellent, close to restaurants and frequent bus service on Sheppard Avenue. Staff were friendly and helpful. There was a heating problem on 2 different nights of my stay. It became much too hot in the 2nd floor hallway and in my room, after 10:00 p.m. The thermostat read 26' Celsius, although it was set to maximum 22', and it took over 3 hours running on cool to reach the desired sleeping temperature. Other nights were fine.

Staff were wonderful but rooms where so rusty.. Rust on the vent and ceiling. Furnitures were so old and filthy. They also dont have proper scanner to scan visa and DL. Manually scanned DL. Hope they can make it better.

all the staffs are very nice and friendly

the room temperature was not working and i was freezing at night

The staff were friendly. The room was spacious. Shopping around the hotel was good.

Courteous front desk staff

Lose the pillows. The floor above Room 101 squeaks when someone moves. Staff were fine.

Our room was very clean however it was very hot. The room did not have a thermostat or any good ventilation. There was no air conditioning so we had a very uncomfortable stay. We stayed in October so I can’t imagine staying in the Summer. The windows also only opened a small crack so they were not helping with the air flow.

Excellent hotel close to the Subway. Friendly and efficient desk staff. Clean and good sized rooms.

Everything was excellent, the bed was very comfortable and the staff, Kush, was very helpful and friendly

Nice hotel, no elevator to second floor, so can be a loan if you have heavy luggage. I stay here at times cause it's close to office in North York but still off the beaten path so a trek to get to the core if you're walking

The guy working at reception was great, room was clean and a decent size and a decent price. Quite far from downtown but not a big deal if you know your way around transit. I’ll return in the future. Small bathroom but not a big deal either.

good kitchen setup with all necessary utensils provided.

Showers need hand rails for safety