Diego De Almagro Punta Arenas

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We are very disappointed, the swimming pool was dirty and we could not use it. And the other facilities were unusable ‘very poor condition Your card was faulty every day and had to repeatedly take it to resception

Close to the walk

On the Straits of Magellan, lovely views

This property needs updating. The shower is narrow and the shower liner keeps sticking to you while you shower. The shower tiles also have mold. The bed is not the most comfortable. Its not terrible.. the facility just older. The breakfast is good. The food at dinner is good as well.

Great service

Como sempre, muito agradável e confortável. Sempre que vou a Punta Arenas me Hospedo nele. Muito bem localizado, confortável, café muito bom, silencioso, e atendimento impecável.

Nice view but the bathroom was outdated and kind of dirty.

Everything was great! My only complaint is that there were zero English-language tv stations. I can’t imagine that all their guests speak only Spanish.

Sugestões sobre o que faltou: - Os funcionários da recepção sabiam pouco sobre passeios turísitos a serem realizados na localidade. Quando perguntei, funcionário me levou até uma local com vários folders que não atendiam ao telefone. - Mina esposa é vegana. Ao informar tal fato no restaurante, nenhuma medida foi tomada. Ela teve que tomar café da manhã com o que encontrava, tendo sempre que perguntar se determinado produto era vegano ou não. O estabelecimento poderia muito bem ter providenciado alguns produtos visando atender aos anseios do cliente. Na atualidade, não é muito difícil elaborar produtos que sejam veganos e ao mesmo tempo atendendo aos celíacos e alergicos a ovo e leite, que poderiam ser cosumidos por todos, além desses últimos. No mais, localização excelente. Limpeza muito bem feita. Quartos Amplos. Nossa estadia atendeu as expectativas, salvo as observações e sugestões acima

청결 상태나 시설은 만족함. 푼타에서는 좋은 호텔에 속하긴 하지만 숙박 요금은 좀 비싸다고 생각됨.

Buen desayuno

Nice and clean rooms

Excellent

Great place to stay. The property is well equipped with lots of amenities and staff is super friendly.

Room was very basic. No “in room” coffee was a disappointment.

A few broken fixtures, would benefit from upgraded entertainment (Smart TVs, etc) That said, the area is safe, and there are lots of superb restaurant within a 10-15 min walk. Staff were very nice and accomodating.

Nah am Meer und mehrere Fußminuten bis in die Innenstadt. Preis-leistung ist ok

This property is in a great location, and could be really fantastic...but it's not. To be fair, the room was pretty clean and the bed was comfy. However, the carpet was badly stained and the linens are dingy (think Motel 6). Free breakfast buffet is totally acceptable, but the restaurant is extremely loud, as staff are yelling to one another across the room, throwing silverware around and bussing tables as loudly as possible. Lunch/dinner are available from a menu, but I found the food to be less than desirable. Overall, this hotel offers all of the basics, but is certainly missing the polish and professionalism one would expect. We found a truly luxurious property nearby for less money and with same view.

very bad memories even now