Crowne Plaza HOTEL&SUITES LANDMARK SHENZHEN by IHG, an IHG Hotel

服务非常好，Ben huang

Clean room, Good location and Good service

また来る事があれば、利用したい。

Friendly and helpful staff. Very accommodating to our requests - extra towels, firmer pillows , late checkouts etc Hotel close the Huagiangbei and Dongman shopping area. The room we stayed in is very spacious. We had a wonderful time in Shenzhen.

Nice and clean. Thanks for taking care of us.

部屋が臭いです。

一個好難忘體驗嘅好酒店，寬敞舒適、員工服務態度每一位都極好、地點交通方便理想、價錢尚算合理、自助早餐質素唔錯、仲有小朋友喜歡嘅play House！缺點係泳池比較細不適合小朋友使用，同埋我哋使用嗰陣時酒店門外到處鑿地維修，帶着幼童的我們極之不便，被迫行出馬路，交通混亂，險峻橫生！

Great location within walking distance of Dongmen pedestrian street. Staff were very friendly, professional and helpful. There are staff that are able to speak both Cantonese, mandarin and some english. Room was spacious and clean, with the bathroom being almost as big as the bedroom! I always recommend Crowne plaza, especially in China!

出張先から戻って、くつろぎたい思いをかなえてくれるホテルではありませんでした。 お部屋のにおい、バスタブがない、清潔さに欠けるなどなど。

The service at reception was great. Kindly curtesy manner and good attitude with his services. So it gave you a good impression before you walk into your room. Room is specious and with good mattress. Breakfast was great and people were very nice. On the whole they are excellent hospitality. The hotel situated in a good busy street with lots of restaurants and facilities around. Will come back again.

Most receptions don’t understand English. The ones that do it’s very limited. Is a great hotel and service overall but I just caution someone coming here who only speaks English that it is hard to get on

Amy Huang was amazing with her service. I appreciate her help and I will definitely come back.

Sylvia服務態度很好住的很滿意下次會再來

This building is 25 years old. Keep that in mind. The mail manager try to rip the guess off I do not recommend this hotel. I’ll never go there again.

I was greeted very warmly by the front desk supervisor at the Crowne Plaza hotel by the name of Kingsley, Li She was very welcoming. She was thoughtful. She make sure I had what I needed. She greeted us with a two bottle of water. She would give us a chair to sit while we wait. The service was amazing. I recommend anyone whoever go to Crunk Plaza, Chan to look for Kingsley. She would be an amazing person to take care of you. I was very pleased very proud and I stayed on because of her and the treatment is great. The service is great. The breakfast is fantastic. The evening snack was amazing And the bed give me an amazing sleep. I recommend Crowne Plaza any day and I think we have to recognize Kingsley because she was the front desk. She was a receptionist and she represented Chrome Plaza very well. I hope someone recognize her hard work.

The room was big, a bit outdated but its clean, the hotel is very close to the subway station and shopping area. The lobby is vey quiet, hotel lobby staff is ok, I didn't feel very welcomy maybe because the staff are sitting behind the desk and it feels like more of an office than a hotel. I think this is a thing they need to improve, perhaps change the seats to high chair so if they need to stand up its easier for them, I'm not against them sitting, I know its a hard job to stand up all day. Also I didn't see any bellman or doorman that welcomes you. The breakfast is very good, the staff there were nice and attentive. The housekeeping staff are very good they attend to our needs like extra towels and slippers very fast. Overall its a nice experience, we may come back again whenever we are in Shenzhen.

整潔，舒適，但大門隔音不太好，獨立燈/電卡，外出不用拔出，忘關電制會浪費電力

Very comfortable and classic hotel

Peter wu 他做得非常好

Ottimo personale sempre disponibile e pronto ad aiutare!