ฮอลิเดย์อินน์เอ็กซ์เพรส เซี่ยงไฮ้ เจียติง อินดัสตรี พาร์ค - เครือโรงแรมไอเอชจี

I was staying with you last week and an object, an orange bag, disappeared from my room. I contacted the manager, and he didn't resolve it. As I had a flight, I needed to leave the hotel and they told me they would get in touch. What did not happen. How can we proceed with this? They were important objects and documents

it was my worst experience ever - one had to contact them to arrange check in as they don't have reception (according to the website) - but they don't answer the phone so it was impossible to reach them and check in - and not money was refunded.

다른 지역의 Hollyday in Hotel들과 비교했을 경우, 시설이 깨끗하고 청결하며, 관리가 잘 되어 있었습니다.

1. 早餐牛奶是酸掉壞的，後來有其他客人也反應，才更換。 2. 以這價位來說，早餐的食物不如期待，有待加強。

因工作關係需要到嘉定區，故選了這間近工作地點的酒店，感覺非常好，有機會會再次入住。

Good new hotel. Clean and nice. Breakfast need improvement

地點很靠近要辦事的嘉定工業區, 離嘉定西地鐵站要 RMB$35的士車資, 櫃台會給你臉色看; 房間 OK, 早餐還行, 美式咖啡還不錯, 不似田林賓館的一帖苦藥

Dirty carpet and cigarette smell in the room. More Vegetarian options for breakfast English speaking crew at breakfast so we know if certain foods are vegetarian A vegetarian sticker on the menu

Filthy elevator. Filthy, under supplied breakfest.Filthy elevator. Filthy, under supplied breakfest

출장 차 방문하였는데 출장지와 가까워서 좋았으며, 조식은 정말 별로였지만 바로 옆에 저렴한 이태리식당의 분위기와 맛이 훌륭해서 매우 만족했습니다.

Do not stay in this hotel! It was the worst experience of the trip! I mapped it to the location in their email& it took us to an entirely wrong destination. We spent a lot of money/time getting to this location & a lot of time wandering around looking for this non-existent hotel! When we called the number from the email it went straight to voice mail. After an hour of wandering around & asking people where this hotel is, we found a Chinese local that spoke English and asked her to type into her phone the hotel "location" in Chinese maps &then send us the address in Chinese to show a cab driver. Once this very nice local did this for us &we got into another cab,the taxi took us out of the city for 40mins until we were past the airport. We double checked that he did type the right location into his maps app and went to the right spot but there was no hotel there! The cab was ridiculously expensive (over 200 rmb) and used up all of our weekend money (we complained about how he ranked up the meter because he kept stopping, because no one knew where this place was! And then he called the police -so we just payed him way over the fair price and got out of the cab into the middle of nowhere!) We had no idea where we were &ended up having to take public transit for 6 hours to get home to our residence just outside of Shanghai. We paid for the hotel for the a nice weekend get away but by the end we had no more money to look for this place. I am convinced it doesnt exist! What a scam!

위치가 한적한 곳이지만 다른 홀리데이인 보다 훨씬 크고 청결한 호텔임.