Langham Place Xiamen

Terrible experience. Zero customer service. There was nobody there to welcome us when we reach, nobody to help with bags… hotel looks nothing like pictures online. It is dated, and weirdly designed and not nice at all. Is not worth the price at all. Recommend to stay elsewhere instead

感謝酒店大堂Mandy精心提前安排房間先開了空調跟準備冷風扇，又送了迎賓水果，非常貼心值得大大推薦與點讚👍

整體住宿體驗非常好，雖然有提前到達住宿點， 但前台人員盡速的安排提早入住。 雖然在住宿期間有些備品突然找不到，但是致電前台人員後都可以解決我的問題。 客服人員Stephy與Yuna也都相當的友善。 最後還可以安排協助叫車到送到機場 未來有機會會再入住!

Very nice place. Lovely staff that is super helpful. Great breakfast included with your stay, buffet style with many great options. Fresh cooked food that tastes great. If I’m ever in Xiamen again, will definitely return.

Reception Nd hospitality was amZing

清潔で居心地の良いホテルでした。 すぐ隣のエリアには大きなショッピングモールとレストラン街があり、食事には困りませんでした。 スタッフの応対もナイスで、また宿泊したいと思います。

服務員態度誠懇有禮，主動和體貼，有賓至如歸的感覺。酒店較新，環境舒適，房間設施理想。唯酒店附近沒甚麼可供選擇的食肆，想找美食的，須打車前往。

We had a wonderful stay at this hotel. The staff were extremely helpful and welcoming. Our room was spacious with a comfy king-size bed and a great selection of pillows. Breakfast was excellent with plenty of variety. The location is perfect, near a large mall and many eateries. We’ll definitely be back! Perfect

服務貼心

Well layout and cleanliness are excellent.

Ava和Jamie服務的很好，很貼心！

櫃檯親切、有效率。為了我們2床房型需求，升等高樓層、有mini bar 房，十分貼心。 房務（打掃）人員特別值得讚許，連細微處都十分乾淨。發現我們燒水飲用，第二天幫我們補4瓶水，第三天更補6瓶，覺得很窩心。 不愧為國際型、五星級飯店，真心推薦。

The very definition of hospitality. On the first night we had dinner at the lounge, we asked if theres fried egg jokingly which the staff said no, but upon seeing how my mom couldnt eat anything (she doesnt eat pork and beef, so there wasnt much for her to take except for salad) the cute staff wearing glasses and fringe (i dont know her name) surprised us with fried eggs for mom, we were very happy. During check in i also had a pleasant chat with the staff. On the last day of stay, mandy and jamie from lounge were very nice and friendly too. We had pleasant chat and they surprised us again with flowers and traditional snacks specialty of xiamen for us to try home. The desserts from the lounge were delicious too. The room was great of course as expected from langham, but the staff made them better. Thank you.

All good. One big problem. As a 5star hotel. Whoever answers the phone does not even know a word of English. Reception 60% knowledge of English. It needs to improve.

ホテルはきれいでサービスもよい。冷蔵庫の飲み物もフリで利用でき大満足でした。また従業員のStephy から廈門のお菓子もプレゼントしてもらい、良い旅でした。

Everything’s good sad is good people good very help everything

非常舒服又感受非常尊榮的感覺 從入住到離開酒店！服務周到 特別感謝前台的程琳 特別細心貼心💖謝謝妳們的用心

My stay at Langham Place was really memorable. I’ll start by saying the facilities and the room itself were incredibly clean and well maintained. I stayed in a room with two double beds, super comfortable with firm mattresses. I love the old-school feature of being able to close the curtains in the room with a button. I also love how big the bathroom was, with a massive shower and plenty of counter space. The cleaning staff even left new water bottles for us to drink everyday, which was super helpful for us not used to drinking water in China. Nevertheless, I did end up getting food poisoning. The reason my stay was memorable was because when I was sick and waylaid in bed, the staff proved to be extremely kind and generous. I don’t speak a lot of Mandarin, but they were patient with explaining things to me. They helped inform me of the closest pharmacy and when it would open so I could get medicine. I also stayed in my room so long that they postponed the cleaning service until 6 pm. They were thoughtful and called to ensure we would get the service still. The staff also helped us grab a taxi cab to get to a restaurant one night. Overall, I had a good experience with the hotel and really appreciated having a comfortable, roomy space to myself while I was sick. A big shout-out to the staff and everyone who helped me. It ensured that I got to enjoy most of my time in Xiamen.

Beautiful property and amazing service. Thank you Pearl for making our stay so special. Highly recommend.

五緣灣公園步行距離17分鐘，早晨散步好去處。早餐推薦廈門米線，花生湯。萬達廣場可以買到任何需要的東西。員工和善。