Palapa Beach Resort

Excellent choice and area

The property itself is nice. Beach is rocky. The entrance riad is very dilapidated and almost thought we were at the wrong place.

Liked tge service of the security guards, the communication with front desk was not optimal!

Pros: the room was spacious, the pool was nice with a great view. Cons: got charged for overuse of utilities even though we only used AC in one room and only at night; pillowcases were dirty and one of the towels was stained with what looked like blood. We arrived on Saturday and the office is closed on weekends so I took care of the dirty pillowcases myself (there's a washer). This is one is partly my fault but I completely forgot to visit the office once it opened on Monday. Instead of messaging me, leaving a note or politely knocking on the door, the manager banged on the door in the morning for a few minutes (we were sleeping) until i woke up and opened it. Overall, we had an "okay" stay at this hotel but will not be returning. One other thing for those counting on going to the beach by the hotel, it's very rocky and we didn't see anyone swimming there.

El lugar esta muy bien ubicado con una playa muy agradable, y adicionalmente cerca hay una zona forestal en la cual puedes caminar o correr. Los espacios dentro del apartamento son amplios y muy limpios y organizados. La atención del personal a cargo del Resort es con alta vocación de servicio y super amigable. Espero volver pronto.

As always, it was another great stay at Palapa! I've stayed there 3 or 4 times now and everything has been consistently perfect each and every time!! Yamillett, who is the manager there, is awesome! She will do whatever it takes to make sure your stay is a pleasant one!

Muy buen departamento bien equipado.

Excelente Apartamento para viajes familiares ubicado muy cerca de la Playa de Jan Thiel con buenos Restaurantes , Supermercados y Tiendas para ir de Compras

It was located is a great area where there was a mixture of locals and tourists.

A few glitches with check-in were quickly resolved by staff. We had a great stay.

A estadia ocorreu dentro do esperado, todavia ao final da estadia, como saímos muito cedo não fizemos o check-out e por what's app quiseram nos cobrar consumo de energia elétrica e consumo de água, fato não mencionado na reserva ! Importante que tudo esteja claro no momento da reserva.

Had such a great time and can't wait to get back! The staff was great from day one, making sure you were well informed on everything that you needed to know to help make your stay more enjoyable! The size and space of the unit was amazing! You get a HUGE bang for your buck! It was awesome to be able to just walk next door, rent a jet ski and take to the waves too! :)

Das Palapa Beach Resort ist sehr schön auf einer kleinen Landzunge in der Caracasbay gelegen und bietet einen tollen Ausblick auf das Meer und den Jachthafen. Der kleine private Strandabschnitt ist leider steinig und eher spartanisch ausgestattet. Hier bietet die gepflegte Poolanlage jedoch eine gute Alternative. Die Appartements sind großzügig, hell und modern gestaltet. Jedes Schlafzimmer hat ein eigenes angrenzendes Badezimmer. Ein besonderes Highlight hier, ist der eingebaute Jacuzzi. Die Küche verfügt leider über wenig Utensilien, so dass man beim Kochen improvisieren muss. Das Personal des Palapa Beach Resort ist freundlich und hilfsbereit, wir hätten uns jedoch etwas mehr Informationen bezüglich der organisatorischen Dinge gewünscht. Alles in allem können wir diese Unterkunft für einen Aufenthalt in Curacao empfehlen und haben unseren Urlaub sehr genossen!

I don't know why the low rating. Our stay was amazing. The staff is awesome, the location is amazing and overall it was fantastic! Loved every second of our stay!

Palapa is a really nice place, beautiful view from the property,well maintenance overall. Quite, safe. The neighborhood nearby is really nice, great houses and bars. But you need to have a car in this area. The apartment/unit we had was really comfortable for us family of 4. With 2 children ( 9 yrs and 3 yrs). They gave us (an upgrade) room in from of the pool so that was fantastic for the girls. 2 bed/3bath, with jacuzzy, big kitchenette, spacious living room. There are units/condoms at palapa rented for long period, also people who are owners of units so the atmosphere when we stayed there weren't the same as the hotel/resort. Joost is the person who is in charge to attend every need the guests could have. He is a nice person, always ready to help us. He only stay at Palapa from 9am to 5pm. But he gave us his phone to call him in case we needed something. You can't not swin in the beach that lapala has. it has a lot of big stone but the view is nice. We went always or most of the time to the papagayo beach area. It is really nice place with a supermarket, good restaurants and bars. Cuaracao is really beautifull now days. Near you can rent a boat, kayak, etc. Our youngest daughter became ill and gave her fever for 2 days. Near Lapala there is a pharmacy that has medical service. The doctor was Dutch and the nurse spoke Spanish.

The apartment has perfect layout if you need to have separate quarters or big family. There were some issues at arrival (no soap or shampoo, although promised), no washer machine (while stated in description), very weak water pressure in the shower. Luckily, these issues were addressed promptly. Most important, however, our room was not what we booked - we were upgraded by hotels.com to "oceanview, oceanfront", but instead were placed in the "partial beachfront" view. The view was not too bad from the balcony or one of the bedrooms, but still lacked the privacy we were seeking. Using shower in Jaccuzi was a challenge, as there was no drapes to cover the windows that were facing another building. Most unpleasant was that the hotel manager insisted that this was a correct room, although the reservation said otherwise. It is strange that he thought that people are so stupid or ignorant that they do not know the difference. He also complained on couple of occasions that we did not pay too much to have the better room. He refused to give us the room we reserved for different reasons (no boss available on the weekend (later he said that he IS the boss), no room available, or "other people paid more")... We paid the "secret" hotels.com member price + had an extra coupon.... Why should it be the manager's business if this is the rate they negotiated with hotels.com? That really was disturbing to me, otherwise I would give it a 5* review. Advice: check reservation with hotel!