Hotel Sanders

Lovely hotel with beautiful design and a perfect location. Unfortunately, the overall experience was ruined by the breakfast service, which was outright rude and unpleasant. At a price of $1,000 per night, the breakfast becomes a key part of the overall stay, and sadly the unprofessional service left a lasting negative impression. What could have been an excellent stay was overshadowed by this disappointing experience.

Best hotel in Copenhagen

방음이 전혀 되지 않음. 가격에 맞지 않는 시설. 식당 직원들이 친절하지 않음. 조식 맛이 없음. 화장실 인테리어 완성도 떨어짐. 밤에 밖에 있는 바에서 나는 소리가 시끄러워서 잠을 자기 어려웠음. 밤에 화장실에서 물소리가 나서 역시 시끄러웠음.

Beautiful!

Lovely friendly informative welcome, room was great. We enjoyed breakfast and wine o’clock every day.

People and facilities were excellent.

Sanders is a boutique hotel in a great location which attracts a more hip clientele. Most of the staff were incredibly nice and friendly. I understand that Copenhagen is a city with high cost of living but here is what didn’t feel like value for money for rooms at $1,200 per night: the room didn’t have a desk or table to work and the female receptionist was completely dismissive about it; the room had view of a wall; the showers are old style (to go with the character of the hotel) but they leaked water all over the floor as bathroom has only half a glass door; the carpet had stains on it; the corridors are so narrow only one person can pass comfortably at a time; the breakfast which was at an extra charge and not included in the room was not anything to write home about; we were charged for oversalted dishes we sent back untouched; and there was an error on the final bill - though small, I wasn’t happy about how the young woman dealt with the issue!! Copenhagen is an amazing city and we loved our stay in a central location and the great neighborhood Sanders is located at and how pleasant the staff were (except for the two cases above) but the value for money was well below other 5 star hotels we stayed at in Stockholm Grand and Oslo.

Really nice boutique hotel. Room was very small but nice and cozy. Bed was small and stiff. Great location. Really cool bars and restaurants at the hotel.

Bed and technical standard of bathroom not up to the level expected.

Céntrica,

Hotel staff were very friendly and helpful. Room was small even for boutique hotel and too pricey. Some wear and tear can be observed and needs to be addressed especially if asking over $1K USD per night.

Utmärkt

Loved it.

Nice little boutique hotel. Great staff. Loved it.

This is a lovely hotel, centrally located and within walking distance of many of the attractions in Copenhagen. The ambiance of the hotel is stellar. There are small intimate spaces to have a wine and visit. Staff is outstanding and were helpful with any question or concern one might have. There was a great selection at breakfast where one could order one specialty from a menu and also enjoy the buffet which was plentiful and diverse. We would come back to this hotel time and again. It was a relaxing, comfortable hotel. We have a very special visit in Copenhagen in part due to the staff and accommodations at the Hotel Sanders.

Staff exceptionally friendly and helpful. Happy hour very enjoyable. Rooms comfy. Good delicious!

I’m truly disappointed to be writing this review, as I had been looking forward to staying at Sanders for a long time, saving the experience for a special celebration. The reception staff was kind and welcoming, a positive first impression. Unfortunately, that level of care did not extend to the rooftop, where we were treated rudely and with surprising cold disrespect. We were told at check-in that breakfast was included, either downstairs or on the rooftop. Although we rarely have breakfast, we decided to try it, curious to see how refined it might be. After I served a small plate with salmon and cheese, a staff member finally asked for the room number, only to inform, in front of other guests, that breakfast was not included. They then proceeded to take the plate and throw it in the garbage. We were left feeling embarrassed and humiliated. This, at a room rate of €770. To add to the disappointment, our bathroom was in a poor state, damaged and run-down, which I’ve attached a photo of. This is unacceptable at this level of pricing. If a room is in poor condition, even partially, it should not be allocated until it is fixed. The hotel itself has charm, the room was decently equipped, and the location is excellent. But there are no amenities as advertised, no spa, no gym, no sauna, and based on the treatment we received, especially at breakfast, we cannot recommend the property.

Great hotel! Clean, cozy, lots of character. The breakfast was excellent and the staff was extremely friendly.

Hotel had lots of character and the decor had an attention to detail. Many good options for lounging for meals or drinks

The overall standard has dropped significantly- breakfast far from previous levels - reminds me more of low budget hotels. Coffee beans roasted to hard and coffee machine has clear taste of lime. The waiter (he) coughing in his hands and did not use hand sanitizer - uff. Please add 50 kr more to the room charge and provide a proper bottle of Evian rather than a carafe of tapped water fully opened. The amenities are not luxury - come on. Want to be luxury boutique, then go all the way - I.e cotton pads are like sandpaper and not soft. It’s Easter - where’s the Easter egg to the guest ?