Hotel Citlalli

Sí muy amables

The room was very clean, the shower head had good pressure, and the breakfast is absolutely amazing. The staff were very courteous and hospital. They were all very helpful and I can’t recommend this place enough for someone who is traveling on a budget but wants a nice, clean, safe place to stay. Also, the drinks/snacks they have available for purchase are very affordable. The staff was also very knowledgeable and helped me book travel to and from the city. The staff were absolutely fantastic.

yes

Personal, lugar, amables, instalaciones todo muy bien

Super bueno todo!!!

Convenientemente ubicado

Muy bueno gracias

Excellent

Limpieza de la habitación y el trato del personal de recepción y cocina excelente muy profesionales

Excellent location. Great service and price. AC and shower were perfect

I arrived here after a late flight. The hotel was very ok, more like a hostel than a hotel. I got to my room and the bedding was terrible and the a/c unit was directly over the bed, so as I started to try and sleep I felt like I was getting sick, and it was too hot with it not on. I had it on 25 Celsius and it was still freezing. Starting at 12am, music came on from a club next door and my room and bed were literally shaking. It was Christmas Eve which I later learned is a big party night, but I literally felt like my bed was inside the club. After not being able to sleep at all at 3am I asked the front desk what to do, and they showed me another room that was also shaking. The music was going on until 7am when I left for my tour. I asked them to refund both my second night, and the night I just stayed. They did let me get out of the second night, but refused to refund me for the first night because it was not their fault. This hotel should either not be open on big celebration nights, or needs to significantly improve the sound attenuation. I’ve been to over 60 countries and hundreds of hotels and hostels, and this was the most uncomfortable experience I’ve ever had and it is ridiculous that they would not refund me for a night I literally could not sleep.

Las habitaciones, las instalaciones cel desayuno. Todo muy bueno.

Excellent location, service and overall value . Totally recommend.

The rooms were great! Warm water and great water pressure.

Excelente service

Staff was very attentive. Breakfast was great!

The staff was so friendly and helpful . The room we have was very clean, spacious and it has all the amenities we needed. Breakfast was plentiful and there were options for my young children . Also very close to coffee shop, restos and art museum , all walkable. Would stay here again for sure ! Thank you to all of the wonderful staff .

Room was very clean, confortable and staff really kind.

Great hotel! Friendly and helpful staff, in a great area with A LOT of restaurants and coffee shops walking distance. Nice, clean and spacious room. They have parking available though is a very safe area, so parking on the street is no problem. Great full breakfast included (several options on the menu) - We will be staying here next time!

Not like a real hotel but breakfast option is good. More like a bed n breakfast with some hotel option.