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Stunning hotel & overall very pleased with our stay. Breakfast was good & staff were willing to adjust the menu to needs. We booked the history tour for £30 for two, which was supposed to last an hour but we were told the wrong place to meet & missed the beginning & the tour only lasted 30 minutes..had we have known this we would not have booked it..reception staff didn’t seem to know a lot about the tour arrangements…just a slight niggle but still enjoyed our stay!

Foreboding frontage leading into a light and spacious reception area. All staff friendly and approachable. Service exceptional. Food superb.

The rooms were spacious, clean and well equipped. But noisey from the car park and people smoking and chatting outside our bedroom window so we were woken up late at night and early morning. The bar was full and no where to sit. The restaurant was a little soulless but good food and service. Music was depressing especially at breakfast.

Gorgeous historical hotel, very clean, lovely staff and stunning converted cell bedrooms. I would highly recommend

Great venue. Food options not the best for evening meal. As it’s high end prices

What a brilliant hotel, converted Jail with pristine decor and top quality staff. Definitely worth staying there is you're in the area, only a fewiles drive from Eden Project.

Rooms are nice, the breakfast is fantastic (despite cold eggs), and the building is interesting...however... This is the second time we've stayed here mainly to break up the long journey down to West Cornwall (why else would you stay in Bodmin?!!). The rooms are very cool but starting to look rough around the edges (floor and wall scuffs etc.), but the main issue for us, with our dog, is the unfathomable decision to close the dog-friendly on-site restaurant, now a cafe that closes at 6pm. Whilst the Chapel restaurant is open every night for other guests, no dogs are allowed, so despite welcoming dogs in the rooms, if you do take your dog, you cant get an evening meal. Rocking up at 6pm on Sunday and finding this out was a bit of a bummer! Also, having paid an extera £20 for the dog, I'd expected at least a few dog treats in the room (we had treats, bowl and dog bed last time) but this time, nothing at all. Lastly, on check-out, I was asked if i wanted to add a 'recommended' gratuity for the cleaning staff! What hotels do this?! Having already paid over £200 for the room, i found this both bizarre are a bit rude. You can "ask to remove this" additonal fee, but then its you that ends up looking and feeling like a bad person. Not appreciated at all. Why not pay the staff a full wage so they dont rely on these sneaky extra "optional" charges?

Simply WOW! It is a beautiful hotel….book ahead during the peak travel season to get on the guided tour. We did the self guided tour which was very good, but a great tour guide would have filled in little bits and pieces …..plus I think there’s a haunted walk component to it! If you get a chance book Room 304 as it’s a corner room on the top floor and the ONLY one with an additional window with a decent view (4 windows versus just 3). Each room is composed of 3 ‘cells’….bathroom cell very luxurious, entry cell for sitting, and bedroom cell. The 3 cells are now open concept, hence not claustrophobic. Our room had 2 tvs (not sure why) worked by the same 1 remote. The bathrobes were the SOFTEST I’ve ever experienced! The continental breakfast was spectacular and generous. They had the best coffee I had in all of England. This hotel was worth the splurge!!

Great experience and very comfortable rooms.

We had an amazing time staff were all polite and friendly and gave amazing service. The standard of room and food was exceptional we had a very enjoyable stay looking forward to returning soon.

Tolles und außergewöhnliches Hotel. Frühstück und Restaurant leider nur durchschnittlich. Insbesondere der Service im Restaurant ist stark verbesserungsfähig.

We had a wonderful stay. Nothing to add

It was a great experience. The food was fantastic. The staff were really pleasant polite and helpful.

Amazing hotel! Such an experience! Will definitely be back!!

The room was fantastic and cosy ,staff were great and helpful. Easy to find , would recommend this hotel to everyone. Dining was a great experience.

Rooms lovely and breakfast superb

Absolutely beautiful hotel in the old jail, so many of the original features with a modern feel. Breakfast was incredible, best eggs Benedict I’ve ever had and the continental selection was amazing.

Amazing hotel, quality of the room was exceptional, we ate in the Chapel restaurant and found the food to be lovely. Would definitely recommend this gem of a hotel. Sadly we saw no ghosts.

We just loved the whole experience of staying in a hotel that had character and an interesting history. Our stay was exCELLent, enjoyed every minute.

Amazing hotel - history, the renovation, comfort. The staff are excellent - very polite and helpful. definitely will be a return visitor for sure!