Britannia Coventry Hill Hotel

The beds were comfortable, room has been updated. Not going to lie the building looks a bit sketchy. But happy with our stay

Clean room. Some drunken smell on the corridor. But overall the hotel is clean and warm

Nicely refurbished room, heating took forever to come on but warm once working ok. Hot water not up to standard as it takes well over 2 minutes for hot water to come through. Hot tap and shower needed to be in full for many minutes to draw hot water through.

Great hotel. Only 10-15 minutes from NEC, which is ideal. Looks grubby from the outside, but really nice inside. I would definitely recommend it.

Arrived late, no food available die to refurb was not told this when I booked. Expensive for nothing but a bed to sleep in!

Communal areas are in turmoil as the hotel is undergoing refurbishment. My room, however, was recently renovated and was well decorated and equipped. Also clean!

As you pull up into the car park the first thought is..is it derelict, shut down? Entrance through the painfully slow auto doors leads into slightly better looking reception area, very helpful receptionist and nice new carpet on the floor. The hotel is being refurbished and therefore no bar or food available. The room allocated to me was nicely refurbished, possibly the nicest bathroom I’ve stayed in for a while, thick new carpet and comfy mattress. However, the aluminium windows hardly opened to get rid of the overpowering smell of paint. The heating did not work so quite chilly overnight. Would consider staying again if there was food/drink provision but it’s not in an area that you could walk to a pub/restaurant that I could find.

The stay was comfortable however there were no food or bar facilities. I had booked in March and received no updates about the lack of facilities

Arrived to empty carpark but packed hotel, guessing it where the givernment are housing immigrants, staff seemed polite but was a very strange atmosphere! Security on the main entrance was a bit off putting. Manageable for one night if passing through

terrible , full of asylum seekers didn't feel safe and wasn't prepared to stay over night and leave my van.

This is a hotel where there are lots of residents loitering outside and inside and is very off putting. This hotel looks untidy and definitely has the resemblance of youth hostel. I wouldn’t book again

Incredibly tired hotel, with no services. On the Positive, the room was clean and shower worked well with plenty of hot water Wi-Fi in room was perfectly reasonable No bar, no restaurant facilities that I could use, as was advised by checking staff not to. Entrance doors that seem to be on Prozac lift that worked but made terrible noises and made me feel very uncomfortable.. Windows in bedroom the only opened one centimetre and that was after I’d shove them hard to open at all. Car park that was covered in Garden rubbish, Which had been there for months by the look. Most areas were tatty.

Something out of a horror film, Walk through the door and walked straight back out,need to update web site and stop giving people a false impression on how good the hotel looks need to close and have a complete make over DIY SOS might help.

Didn’t feel overly safe. It was like an asylum seekers hotel.

DO NOT STAY. This is an awful Hotel. I paid £115 for a grotty, run down room. The whole place smells. I asked Hotels.com for a refund but they couldn't promise me one until they spoke to the Hotel the next morning, leaving me no option but to stay. To be honest I am disappointed that Hotels.com have this Hotel on their site. The staff are very rude and proceeded to insult me because I wasn't happy. The room walls are covered in stains, bathroom looks dirty, the whole place made my skin crawl. You can’t sleep because the heating system pipe work bangs even though I had my radiator turned off! So please avoid..

This property was like a half wayhouse. People eating in lifts, whole downstairs stunk of curry, whole place was very badic run down and grubby. This is not what i expect when booking through Hotels.com. Maybe worth a site visit, then i am sure you will remove this property. It was so over priced. I usually pay around £100-£190 and have always been comfortable with the accommodation.

What a gloomy building. Grotty and run down. The lobby and car park were scruffy and tired. I did get an early check in, and thd lasy at reception was lovely, and very helpful. The bed was rock hard, everything in the room was old, tired and outdated.

The whole place smells of drugs and urine!!! I drove into the car park, walked past a few people smoking weed and then walked into the building - the stink was overwhelming!!!

Wouldn’t let the refugees stay there!! Wait they already were. Honestly this place is just rank it’s quite funny lol

This is not a hotel in any shape or form. This is a hostel for immigrants, which I’m not against but should’ve been clarified before. I shared lifts with some questionable characters and if I was a lone female guest I think I would’ve been terrified so if you are a lone female then I’d suggest you avoid this place. Upon arrival there was blood on the stairs leading to the entrance where we were greeted by a not very friendly security guard. We checked in, which was pain free but got given a single key to our rooms. Really didn’t need the key though as my colleagues door could be pushed open without one. We chucked our bags into our rooms and went downstairs to find somewhere to eat. Two policemen were in reception taking away one of the non paying guests from far away lands. There is no where near really to eat so had to walk about 20minutes to find a harvester. The whole place is dirty, absolutely no service what so ever, just a security guard on the front door that speaks little English and looks like he wanted to be there as. Much as what we did which was not a lot.. the walls in the room were filthy, and again, in my colleagues room was a massive dirty hand print above the bed. Although the bedding was clean, the mattress told a different story.. sadly I have run out of characters to give a full story but long story short, we checked out early… avoid avoid avoid.. I had to give 1 star but if 0 was an option then I would’ve pressed that.