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Excellent value, whilst not a cheap option, it is definitively very good value. The staff were professional and accommodating. They allowed early check in because they had availability. They were friendly. The location is great. The units are great in size for a family, and basic provisions (coffee, detergent, dish soap, milk capsules, etc) are provided. The units are modern and in good taste, some items are a little tired from guest traffic, but, hey some times guests do give the equipment a rough ride! Very clean. The lady at reception is charming, and the cleaning staff are professional. Will be back and recomend.

Great, clean, no frills place in a great location and for a good price. The host was fabulous and this will now be our go to location in London.

It is absolutely the best way to stay in London. You are right by Harrods. It is a full studio apartment so there is a complete kitchen with all appliances including washer/dryer. The room was immaculate. The bed was comfortable. The staff were very helpful. The apartment was well stocked with necessities. Harrods food court and three small grocery stores were just a couple minutes walk. So we ate breakfast in our room and brought leftovers home. To eat later.

Really excellent property. What a great value for your money

Location, space, and cleanliness. It’s truly a 5 star establishment!

This is a spacious two bedroom, two bath apartment with a living room, kitchen, and washer and dryer (both in the same unit). The unit is perfect for an anyone needing two bedrooms and two baths. The unit is not fancy. It has the essentials. The building does not have a lobby, bar or restaurant, but there are plenty of bars and restaurants nearby. There is a small check-in desk at the entrance of the building. Be prepared to post a damage deposit with a credit card or cash.

Staff extremely friendly. No outlets in bathroom. Room smelled like fragrance.

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Wonderful stay. Apartment is large, quiet & beautiful. We enjoyed the spacious 2 bedrooms & 2 bathrooms, open living space with table & chairs, fantastic kitchen with all appliances, including washer/dryer. Location is on a beautiful, quiet street near everything - shopping, train, museums, Hyde Park. Front office staff were very helpful & friendly. Really enjoyed our stay!

Clean and comfortable property. Great location. Friendly staff. Would highly recommend.

Clean and well-maintained, this place was exactly what we needed, and perfect location!

We stayed in the Studio Apartment, and it was great. There is a washer/dry combo, however, don’t plan on anything over a few t-shirt and maybe one pair of heavy jeans. There are enough dishes and pans to cook for 2 people, there is a built-in dishwasher if required. Detergent, dishwasher pods and washer detergent. Neighborhood was nice and you’re within walking distance to Buckingham Palace, Harrods and the Victoria and Albert. There is a wide variety of restaurant within walking distance of the apartment.

We booked to stay here for 20 nights with a 6 month old baby. In advance of this, I had emailed asking to confirm the suitability of the cot and high chair. I was assured they were suitable by the hotel management. Upon arrival, we found out this was NOT the case, the cot was supplied with a soft pillow and the high chair was unsafe for a small baby. We asked for a safe cot mattress and were provided with a stained old mattress that didn’t fit the cot frame. Completely unsafe and dangerous for a small baby. The property also changed the high chair to other dangerous options, despite a discussion on what is a safe high chair needs to be for a small baby. Perhaps these chairs were fine for older infants but certainly not for a baby. After some discussions with management, who seemingly couldn’t (or didn't want to) understand what is safe for a young baby, we were forced to go and buy our own equipment. We requested to leave the property and were denied any chance of a refund, despite the fact that the property did not supply the advertised and agreed facilities. Eventually we checked out early in spite of this. Furthermore, the beds are not king sized, they are two singles zipped together, the dryer does not work (3+ hours for <4kg) and other advertised services don’t exist (no satellite tv etc). The living room window in our apartment has gaps between the frames so there is a strong draft that makes temperature management a nightmare.

We will stay here again

The staff was exceptional throughout the property. Wonderful location and good transportation option for bus and tube.

My stay here was perfect, very close to Harrods too. Apartment was great value and I’ll definitely return

Great place to stay. Apartment was very large and comfortable. Reception was extremely helpful and pleasant. Close to Underground, restaurants and stores. Safe walking at night.

Absolutely wonderful! Great appartment, excellent service, friendly & helfpul staff and probably the best location in London

This is located in a beautiful quite road,very short walk to Harrods, shops and restaurants. we stayed in an one bed apartment, very clean and spacious. always a member of staff to greet us. will now always use this place when visiting London

Amazing property, highly recommended!