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Breakfast was ok but was waiting for stuff to be refilled a long time such as cups coffee and food,other wise it was a good hotel and would book here again

The hotel is a little tired in some parts but the rooms are clean . Bed is really compfy and the staff are pleased to help.

I have stayed here before, and it has usually been OK, although not great. This time, the room I was first given had a collapsed wardrobe rail, and the second room had a loose bathroom hot tap, a very noisy bathroom fan, and the room’s waste bin was unusable. Restaurant food was OK, but the portion of fish in the fish & chips was surprisingly small, so it was poor value for money. I think the staff must be used to customers complaining, because they don’t seem at all bothered about things that are wrong.

Yes thank you everything was ok 😊

The breakfast and the staff are fantastic but the hotel rooms are in need of refurbishment and a lick of paint. Although the beds are very comfortable the furniture and decor are very dark and outdated. This is reflected in the price which is very reasonable. I find this hotel perfect for my needs which are bed and breakfast, which I can’t fault.

⭐⭐⭐⭐ St James Hotel, Grimsby Reviewed by Lonely Traveler Productions "We really enjoyed our stay here. Great location right by the station, clean comfortable rooms, and helpful staff. The 24‑hour bar was a huge plus – perfect for unwinding at any time. Solid value, reliable, and exactly what we needed. We’d definitely stay again."

Clean room, friendly staff

Well mannered staffs The room, toilet were neat Quality services

Our welcome was very good . Se dident use amenities, as use ee only used it as a base while visiting family . But we found the room realy tierd needs a revamp, bathroom especialy, shower cirtain was dirty , orangey body fat at bottom, same as tiles and tbey also need replaceing, shower gel still on nath tiles from previuos users, whole batroom needs modeniseing. Bed gave me and my husband back ache, although bed linen lovely and clean. Would we stay here again , yes if revamped. Many thanks lesley taylor

Reception.tidyness

Good location close to all that we requested hotel is good food good i will stay there again if in the area we stay there Happy stay

Rooms are a bit tired, it was very hot in the room at night we did have a fan but was had to turn it off as we couldn't get to sleep with the noise ,room was clean

Lovely Hotel however needs an upgrade on its current amenities. Like air conditoned bedroom, bathroom upgrade with walk in shower and not just Bath tub.

A slightly tired hotel but regardless, it’s very comfortable and peaceful with a very good restaurant and bar. Good value for money.

Very dated building, furniture and carpets. All in need of a full refurbishment. But it was clean, things worked (shower, TV), and staff were friendly. Breakfast looked good although I only had a banana and yogurt. For £50 you get what you pay for.

It was just for a night, but really relaxing

The room was very clean though was very hot and needs to have additional fan

I’m glad we only stayed there for one night. I honestly don’t understand how this hotel has a review score of 8.😏🤔 When my wife and I arrived, the receptionist was neither welcoming nor friendly. She was very cold and serious with us. Since we were traveling with our 3-month-old puppy, she became upset and told us that we should have informed the hotel in advance. She immediately asked us to pay an additional £20 per night and a £50 deposit. We apologized for not informing the hotel earlier, but her reaction was surprisingly rude and made us feel very uncomfortable. At that moment, I regretted booking this hotel because of the unfriendly attitude and poor customer service. She seemed so distracted that she did not even give us our room number or tell us where our room was. We had to ask for that information ourselves. The worst part was the bathroom. It was extremely old and in very poor condition, with mold visible on many parts of the walls. It looked so unpleasant that we did not feel comfortable taking a shower there. Overall, this was a very disappointing experience, and I would not stay here again.

Good restaurant and bar. Rooms a little dated but clean and comfortable.

Nice hotel in the centre of Grimsby, room we paid extra to overlook the beatiful minster. What it did not say was the amount of homeless people gathering on the grass and taking/laughing into the night. The rooms/ hotel are very warm, there was a fan in the room but did little to cool it, window open but this allowed the taking as above to be louder. Food nice both breakfast and evening meal. Few staff helpful and talkative but reception seemed quite miserable with not even a morning/hello as you passed on way through. Rooms and hotel are in need of a vast refurbishment. Towels in bathroom on a heated total rail but inches from the toilet unhygienic. Staff seemed to work long hours but overall helpful.