แฮงโอเวอร์ โรงแรม

This place is little better than a youth hostel: unwelcoming, grim, dirty and unsafe. You would do better sleeping in a skip. There are no human beings involved in the entire process; all communication is through WhatsApp. Upon "registering" you are presented with a series of additional charges not mentioned on the booking site before "check-in". The "hotel" is completely unmarked on a grotty street just off the beachfront. It apparently operates under multiple names. The front door to the building has a massive hole where the letterbox should be so anyone could reach in and open it without a key. No paper, soap or towel in the single rest room apparently shared by more than a dozen rooms of people. Nothing in the room apart from beds, mirror and sink. Requests to the "concierge" - conducted entirely via WhatsApp - went unanswered. On my first night, police came out to the next room, where an assault had apparently taken place; this followed several people shouting at each other until the wee hours PLUS a dog that wouldn't stop barking. The barking continued throughout my stay. Someone (housekeeping?) tried to enter my room my first morning. There was no internal lock on the hotel room door, so I pushed a chair loaded with my luggage against it for safety. No carpet in the stairs so the constant sound of people going up and down stairs all day and night made sleep very difficult. The entire operation is dodgy and I'm appalled Expedia permits it on their platform.

I just scammed! All description are not true.

The property looked nothing like the photos—that was the first disappointment. The check-in process was chaotic. It wouldn't work from a phone browser, and the text option also failed. I had to get my laptop just to complete check-in. We were told the access code would be sent at 4PM, but it never arrived. I had to reach out via WhatsApp to finally receive it. The room quality was poor. We booked the penthouse suite, which advertised 3 rooms. Upon arrival at night, we discovered the code for one room was incorrect. In the remaining 2 rooms, there were 6 beds for 5 people, but only 3 had duvets. We had to sleep covered with towels. By the time we received the correct room code, we had already gone to bed, and there was no response regarding the missing duvets. The private toilet was in terrible condition, and there was no hot water pressure. We didn't have high expectations, but the property still managed to fall short of even basic standards.

Walls had holes in, electrical fittings broken, bulb in holder smashed off electrocution risk. Roof leaks, which had broken the fire/smoke detector. Bookcase smashed holding its self together for dear life. Shower water cold zero hot. All in all properties in habitable, if wasnt for a bank holiday weekend and all being sold out i would have moved. Do no recommend.

Top marks on all counts