ฮอลิเดย์ อินน์ เอลส์บรี, โรงแรมในเครือไอเอชจี

Just what was needed after a night out and the late check out 12 wow.

Clean and spacious room. Quiet for a good night’s sleep. Pleasant, friendly and polite staff. Good breakfast, probably the best porridge we ever have! Definitely will stay there again in the future. Decent price too.

Lovely big bed, great staff and lovely breakfast

Noisy room

Young lady at reception was extremely helpful with help to find my membership details

Nice welcome, clean room, good amenities

The staff at the front desk was professional.

Room was spotless and looked as if it had recently been refurbished and the staff were helpful and courteous.

Room was fine but bathroom felt dated and the shower was lackluster. TV was buggy with channels not loading and very slow. Room was ok, but lacked a comfortable place to sit. Parking being extra is poor and the hot food for breakfast was bad especially considering the cost, scrambled eggs particularly were very bad.

Best soft pillow ever, brilliant solo night getaway.

Room was fine, bathroom a little tired but clean and serviceable. Very surprised to find having paid for a room for the night we were then asked to pay to park our car in the hotel car park overnight ! And the restaurant was over priced and had the cheek to add 12.5% service charge on the bill, it's a budget hotel, not fine dining !

Nice amenities, friendly staff and the room was well presented.

Quiet clean room, swimming pool, friendly knowledgeable staff

The hotel generally is fine. I was happy with the room size, bed size and comfort. I was not happy with the food price or quality, the food was very poor when measured against the price. I was also not happy that I had to pay extra for parking. There was very little in the way of tea, coffee and milk in the room, bare minimum. No biscuits or bottled water as you get in a lot of hotels. The general state of the hotel is a little tired. You can clearly see they are saving money on maintenance. The pool is pretty small and the shallow end made swimming lengths difficult. I was not impressed with the hot tub, no controls. However the steam room is fantastic, happy to say this is the best steam room I have been in, in a long time. I also liked the fact that there is a spinner in the changing room for your swim suite. If you decide to stay here I would certainly recommend eating else where.

Reception gentleman not particularly welcoming or smiley but efficient. Clean room, pool basic and lots of noise and children but ok. Value for money place. Dining room young ladies lovely and courteous.

Perfect

Breakfast staff we’re very friendly and helpful. All round a great stay.

Staff was really helpful and room was clean

The room was very clean and the bed was really comfortable

Was one of the best holiday inns I’ve stayed in