Holiday Inn BOURNEMOUTH by IHG

Ideally suited for public transport, the beach and town. All the staff were so friendly and helpful. Clean rooms, air conditioning good and so necessary in a heatwave. Restaurant serves dinner and a cooked buffet which was excellent.

Breakfast plenty to choose from nice staff aircon room

Clean rooms, great staff, delicious breakfast

The room was clean and spacious. Breakfast was good. Staff at reception and restaurant were very nice and helpful.

I has problem was TV room wasn't work & staff come to fix was helpful. We did have breakfast was not too bad should more vegeration like cracker, biscusit , sausages. Porridge was ok would be done more cook smooth & balance. Clean room was ok , I notice has not clean the table & bed sheet was not tidy. Big room was nice , really suit to people who have wheelchair access to disabled . It would be nice if all rooms should have fridge .

Clean room and very helpful staff

Only having one lift working was a real pain.

Breakfast needs to get more attention, options were very very basic and limited

Staff were lovely and were helpful. The price vs. quality does not seem to balance as much as it should as the hotel itself felt quite dated.

check in to check out was faultless.

Ideal gelegen und auch ok für einen Kurzaufenthalt. Umgebung sehr lärmig. Das Hotel sehr ringhörig. Frühstück OK

This is an ex Ramanda Encore Hotel and it was better then! The hotel is well overdue complete refurbishment and us very tired and not close being worth what is charged for it. The lift is slow and rattles, the staff are slow to respond to requests. One plus that saved it from disaster was exceptionally effective air condition in the room! Parking also a fair price.

The room was clean and the staff were really friendly and helpful. Good location.

For the cost in comparison to other local hotels I expected more. It felt quite budget and the breakfast was basic. Nothing terrible, nothing special.

Clean room, friendly helpful staff, good breakfast and bed was comfortable.

This felt like an hotel in decline. The communal spaces were brightly lit even in the evening and therefore there was no atmosphere. The corners of the shower were not sealed properly and had black deposits in them. The bathroom lights kept flickering and although a maintenance person made several attempts to change bulbs, and thought he had solved the problem, after a while they started again. One of the only two lifts kept failing forcing those of us who could, to use the stairs. The first morning the breakfast was chaotic - too few staff meant the food on offer was running out quickly. Many items mentioned on the menu were not available such as soya yogurt and granola, special breads. The room however was quite comfortable!

Breakfast was amazing staff was very good only problem we have each time we stay here is one lift keeps breaking down so its a nightmare when the cleaners are using the lift at same time

Stay was good and staff is good. Breakfast can have more variety and should include Indian breakfast options. We stayed couple of days and it was same breakfast everyday.

Very good people on reception,room and all the place was very clean, good breakfast

the room is clean and comfortable, but the bed sheet and quilt are a bit torn out. Time to replace with new ones.