Holiday Inn Express BICESTER by IHG

Stay here for a nigth after visit Bicester Village. This hotel is comfy. The price was reasonable. The room is okay, but the front staff need to be improved regarding their service mind.

Everything was good

Ordered a pizza in the restaurant which looked like it had been in the microwave for a minute, was sick and ill the next day

The staff were very helpful & extremely friendly. Nice & clean hotel also

Convenient location next to Bicester village

We really enjoyed our stay, no problem at all taking our dog with us

Very clean

Clean lovely staff would stay, thank you

Room was spotless had everything we required for our stop over stay staff wear fantastic well mannered and knowledgeable nothing was a problem location was also spot on a great value for money

Room was clean, reception staff friendly Breakfast was poor, orange and apple juice was watered down, warm Food was not great, stale pastries Overall stay was fine

Everything is ok but the reception is impolite and not helpful at all. No service at all and no one will pick up the phone at the reception.

When we arrived, we was greeted by the friendly staff which couldn't do enough for you but what they failed to mention was there was there was no heating in some of the rooms? Until we actually went back down to reception and asked them then they made us aware of the situation which was not very good as my partner has a heart problem not to mention some of the party we was with in their 90s. This is why I have given a poor service although when I did complain, I was offered a free drink and a free snack but that doesn't make it right. They should've informed us prior to us going to the room. It was freezing cold when we got there.

Great hotel. Modern, clean, great staff, easy parking and convenient for the M40 and Oxford. Not had a bad stay here, rooms are modern and clean, large comfy bed. Had the curry, chicken makhani, delicious.

Convenient, good parking space.

Kids complained there was no YouTube on tv Breakfast wasn’t great Carpets were filthy There was extra charge for parking

Breakfast was very good and we were seated quickly. The room was clean, although the pillows were a bit hard and there were only two towels provided despite there being four of us. All of the staff were friendly and polite throughout our stay. The hotel manager, Richard (I believe), was exceptional. He couldn’t do enough to help and was constantly on the move, supporting different departments. It was genuinely refreshing to see such great, old-fashioned customer service.

Great parking, friendly staff and good breakfast. Room was modern and hotel very clean.

Just Perfect Place

The staff is helpful, the breakfast is good, the room is spacious when compared to Holiday Inn Express. However, there is no free parking

Perfect one night stay