Holiday Inn Express BICESTER by IHG

Stay here for a nigth after visit Bicester Village. This hotel is comfy. The price was reasonable. The room is okay, but the front staff need to be improved regarding their service mind.

Everything was great apart from an odour coming from the bathroom. I think is was from one or both drains. I didn’t notice is as bad if I closed the shower door.

I only stayed one night . The staff were very helpful & polite . The rooms were very comfortable and everything you needed in them , iron , ironing board & hairdryer. The Resteruant the food was lovely very tasty , and the breakfast had a large selection . We did park right outside the entrance of the hotel in the car park - it did cost a separate price to the room which was £14 for parking.

Easy to find, good parking, good variety for breakfast. Comfortable room and quiet. Evening menu, not a great choice of options, had the fish and chips which was good, accompanying peas were a little hard. Very supportive staff who are both caring and kind.

Clean & convenient.

Ok

Clean rooms and friendly staff

Fantastic breakfast, plenty of selection. Room clean and tidy, though the bathroom drains did smell a little. Bed extremely comfortable too. Ate from the evening meal menu a couple of times and the food was excellent.

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Rooms were good, breakfast was good and fresh, parking costs £7.00 a night with there discount but I don't think you should have to pay if you are staying there. Staff were good one inperticular his name was kit, he found out it was our 44th anniversary and he bought us a drink.

Staff was kind and great

We were happy with the service received. The hotel was easy to find and slightly away from the hustle and bustle that you find closer to Bicester village shopping which was nice. The building is modern and clean, the carpark accommodates comfortably. The staff at the reception desk were smiley and pleasant to speak to, they also gave us a discount code for parking so it was £7 for 24 hours. Our room was on the fourth floor right at the end of the building, it was clean. The bathroom was a good size, no signs of mould or dirt. The room was a good size, bed comfortable, everything appeared clean and we had no complaints. The window was able to open slightly which was nice, as sometimes if I’m higher up in a hotel I feel claustrophobic if the windows do not open. Great long mirror in the room and good lighting. I didn’t take up the offer of a free breakfast however menu looks good and bar is 24 hours. Overall happy with the service, would recommend.

Kit checked us in and he was great and very helpful. We had a lovely stay

Clean room, massive size bed. Breakfast was very good with a lot of choice. Staff were excellent, polite and friendly.

Excellent hotel. Comfortable bar/restaurant area. Dinner and breakfast were good. Well designed bedroom and en-suite. Great value.

Property is clean throughout, modern and excellent value for money in the area. Quality of housekeeping service was superb, and a great bar and restaurant. Highly recommend!

Good facilities

I had really bad experience to stay there. One of the things I don't understand why they took away room phone. You can get room service at all. You can not contact front desk from your room at all. Really bad idea. Room was not clean. room was cold. We have been offered a heater but out of power right after I plugged in.

Love this hotel Great location, nice and new, easy parking Rooms are modern and clean Definitely recommend

There was hair everywhere. The sheets were smelly. The room didn’t look or feel cleaned. Reception and restaurant staff were great! So helpful and smiley. The food and drink options were good but so pricey. The breakfast was OK choice wise.