Holiday Inn Express KETTERING by IHG

We stayed one night and felt that the amenities , cleanliness and friendliness of the staff were good . Very good value for money.

Arrived in 30c heat. Property situated on ind.estate and easy to find. Appears newish. Simple design. Lots of car parking space. Lobby bright and airy. Lifts quick but small. Bedrooms small. Double bed small. Dining/bar area large and roomy. On arrival I checked in and asked for a quiet room but was told rooms weren't designated like that, there was no time because the hotel was full and it would take too long. The lady was quite sharp and not pleasant. I found it hard to believe because the car park never got more than half full. Anyway, took the key card and went up to the second floor. The room faced a building some way off and was actually very quiet. Why couldn't she simply have said all the rooms were quiet? The bedroom was small and the bathroom very small. Both looked dated. Even the double bed looked/felt smaller than usual and it was uncomfortable. Apart from shampoo/body wash there were no other amenities although you could ask. There was a kettle and coffee/tea which were welcome. Then the reason I wouldn't stay again - the A/c had four settings. Off, noisy, very noisy and extremely noisy with a minimum temp of 22c. It made sleep impossible. Only quiet setting was off and then it was too hot to sleep. Breakfast was the best part. Good choice, nicely cooked hot food and a quiet room. 5 tables occupied at 8am. Hotel full? Unlikely. So no, I would never stay here again. Two hours sleep ruins the next day. There are better choices.

Room was clean. Staff helpful Breakfast great. Parking excellent

Great check in. Comfy rooms

Lovely and clean room. The breakfast was good but we had to ask for some things that had run out but it was replaced. I would definitely stay here again.

Good value for bed & breakfast and clean room. evening meal a bit like a self service cafe but a good restaurant opposite the hotel (Miller & Carter) staff were pleasant and plenty of parking space would stay again

The front desk staff is not very friendly. I don’t feel comfortable

Staff appeared inconvenienced by guest checking in and not very friendly. I would recommend giving this a miss if possible.

The room had a broken handle in the shower which got stuck anyone on their own would not have got out There was a door stop in the floor right in the middle of the room which I tripped over there was no reason for it to be there and no warning. This room was not checked for safety and we were appalled. The breakfast was not up to the usual standard either with sausages and rolls tasting dry and like yesterdays

This is a fantastic helpful place to stay, Staff are all so friendly. They always make sure I have some gluten free breakfast. Rooms are always lovely and clean,always plenty of parking spaces.

Rooms were clean and fresh and breakfast was very good. What wasn’t so good was that bath towel was damp, either from not being changed or not dried thoroughly. We found the mattress quite hard and sleeping was not helped by the people above us running round at 12:30 pm- assume it was children,

Convenient, ok breakfast, bed too firm.

Breakfast good. Nice accessible room

All very good especially Daniel the receptionist

The staff were excellent - the hotel needs an update to the rooms

Staff very helpful at reception throughout stay

The property could use an upgrade- especially the bathrooms. Rooms were very small. The best part of our stay were the front of house staff who were excellent - they went out of their way to be helpful and were very friendly. In the mornings - they seemed to be understaffed - the front desk were required to help with the breakfast. The cleaning staff were new (?) and only made beds and picked up towels - did not clean the bathrooms and missed one day completely.

A very clean and quiet hotel. No issues with noise and a lovely breakfast. Staff were very helpful and when I asked about food late one evening the guy on reception actually went into the kitchen and put me a pizza on.

The room was very clean and the bed comfortable. The reception staff were helpful and friendly. It is close to a miller and carter just across the carpark. There is also a well stocked Asda express close by. The breakfast is a included in the price and is very good with lots of choice.

Staff were very polite, ample parking available, late check in was easy, breakfast nice and hot, bed not very comfortable, could be better.