Holiday Inn Express RAMSGATE - MINSTER by IHG

The beds were to bouncy felt as if i was going to fall out of bed awful

Was great

The room was clean and looked like recently renovated. Nice breakfast. Staff were very helpful and friendly. However, the aircon in the room was very poor. Tried to increase the temp to 21 deg from the preset temp of 18 deg as it was -2 outside. It never ever got to 21 deg and in fact I never saw it above 18.5 deg. The fan was extremely noisey so turned it down to minimum but then of course the aircon would not respond to the 21 deg demand.

Great room, pleasant staff

Lovely food, clean room and attentive, friendly staff.

Great value for money. Excellent quality of service.

Enjoyed our one night stay at this hotel. The room was bright, clean, comfortable and very quiet. Buffet breakfast was very good. Staff were polite and pleasant and the whole place had a well run relaxed ambience.

Clean hotel, staff were very helpful, parking a plus.

Great service snd lovely helpful staff

Good breakfast, good night sleep

Comfortable bed and welcoming staff

Pænt og rent værelse i kælderen denne gang. Personalet er altid hjælpsomme. God beliggenhed.

Staff exceptionally helpful and friendly.

Clean hotel, tv needs updating

Food is always hot and has a wide spread for all tastes

Staff were amazing , our dog was very happy and content and the breakfast was superb . Thank you .

Yea very nice food

Having come from another Holiday Inn Express the night before I can very easily compare one against the other, especially as the rooms were almost identical layouts. The room at Holiday Inn Express Ramsgate was certainly more tired in appearance and not cleaned to the same level, although nothing that warranted immediate attention / change of room. The rooms are functional and comfortable, though if you want the window open the proximity to the dual carriageway is a tad bothersome. The greatest difference in the two locations was the staff, sadly I would say Ramsgate reception staff were 'luke warm' in comparison, not 'rude', but not particularly helpful.

An unexpectedly stylish and comfortable hotel, with great staff - it felt like much, much more expensive accommodation

Staff were good. Room had biscuit crumbs on floor and mould in shower