Holiday Inn LONDON - HEATHROW BATH ROAD by IHG, an IHG Hotel

Para ser un hotel de aeropuerto, yo esperaría que tuviera transporte propio y sin costo para huéspedes

Convenient to the airport. Clean,comfortable, good breakfast.

Huge. Had to pay for parking.

My family of three arrived at this hotel late at night after a long day of travel. We were tired and were looking forward to getting some sleep. The gentleman at the desk who checked us in would not stop asking us questions. They weren’t necessary to our check in, they were about our vacation, where we were headed, what we were going to do etc. It was a nuisance. When I wasn’t as lively as he wanted me to be with my answers to his rapid fire questions, he said “You all look like you need some sleep, you look tired” but that didn’t stop him from asking more questions, and upselling their breakfast etc. It left all of us feeling annoyed. Instead of a quick welcome and check in. Also, never tell a woman she looks tired, that is very rude. The room was small but decorated well. The beds were hard, but the room was quiet. The breakfast buffet was ok. One of the servers kept bothering my son to fill out a Google review about how good this place was. It was too much, she came on too strong and would not stop. Again, it was a nuisance.

Handy location to LHR airport. Rooms are a little worn as expected being an airport hotel, but clean. Handy shuttle bus can pick you up from the front door (regular timings) which is great.

Close to the airport

Close to airport, easy check in and clean room.

Hotel was great. Restaurant and drinks were pricey and not many other options around in walking distance…

Location

Great hotel for a stop over staff was great , pricey food but was tasty

I stayed in a lot of hotels on my trip, but the two IHG hotels on my trip (to include this one) stood out. I enjoyed the atmosphere of the restaurants and lobby. The extra details like a vending machine with essentials, screen with flight info in Sports bar, car rental right there were really nice. The food was good at both the sports bar and restaurant. The service was great. Overall a great experience for our jet lagged weary persons.

Typical airport hotel. Convenient for the stay prior to flight.

Poor customer service

Clean comfortable hotel for travel from Heathrow. Good bus connection to the airport. Decent food at the hotel

Liked the room. Saw some dust and cobwebs in the room by the door. Nothing crazy. Quiet rooms. We paid for the breakfast buffet which was excellent.

The food and service we great. The room was very comfortable and clean. The front desk staff we very accomodating.

Super close to the airport, with a nice view. The staff was friendly and the food was great

Close to terminal 5. Decent rooms. No complaints about the hotel. Watch if you get an early morning flight. Hotel Hoppa bus isn’t as frequent and a taxi is around £45-£50 for a 10 mins journey (day light robbery).

Ideal hotel for overnight stay before flight the following morning. Well appointed room - friendly check in - nice bar and pizzeria.

Very fresh feel about the place. Definitely wouldn’t have been upset if we’d needed to have stayed there for a few days. Queen room very spacious