Leonardo Hotel Chester

Friendly welcome from staff on arrival. Hotel was warm and clean

Great location and really friendly staff

Great location right in the centre of Chester, close to restaurants, the Rows and shops. I was pleasantly surprised as to how quiet my room was even though it overlooked Pepper Street which is a busy road- I didn’t hear any traffic at all.

Loved the option of Room Service Breakfast, great room, beautiful hotel. Goodctransport links, close yo attractions etc

All the staff we encountered were very friendly and helpful. The morning breakfast was very good , and plenty of it . Bedding and towels clean .

Easy check in, nice room and at a decent price for the city centre. Everything in short walking distance

A wonderful hotel, each room is different. Service is spectacular.

Efficient and polite reception staff. Good sized, well fitted out room, only complaint would be breakfast service, not as attentive as they could be.

Very easy check in best nights sleep we had for a long time .

Staff friendly and helpful. Room clean and well presented. Great location for shops, pubs and restaurants. Very reasonable parking virtually next door.

Muy amables. Dispuestos a ayudarte .las habitaciones nuestras muy limpia .fueron atentos y servicial con mi familia me ayudaron a conseguir un taxi familiar porque fuimos 6 personas .el desayuno muy delicioso quedamos gustosos con todo lo que habia ..

We arrived and were allocated a room on the first floor, overlooking the front of the hotel. As we put clothing away I noticed female underwear, socks and a corset clearly left within the drawer. I couldn't tell if these were dirty or not so closed the drawer and returned to reception. In fairness, the reception clerk was apologetic and offered a replacement room. This was along the corridor and overlooking the kitchen fan, which although not really noisy did transmit low frequency humming throughout the night. The hotel is tired, it appeared that this was previously a Premier Inn, same carpets and bedroom furniture. Our furniture was marked with a clear lacquer which had set solid on the surface top. Marks on the wallpaper etc only sought to add to the feeling of a tired hotel. The only redeeming feature was the shower power which was next level, albeit the mould on the tiles and door was far from perfect. Location wise, this is situated in a briliant area, close to the town centre. We parked at Little Roodee car park, 10 min walk away. This is a council run parking lot and is very secure. For 3 nights, 4 days out cost us £33, great value. We didn't breakfast here, £16 if you attend without booking, booking the previous day this drops to £13. However, nearby are some great cafes, Zanger and Marmalade, great value as well. We loved Chester, great city and we will return. Next time we won't be going to Leonardo Chester, unless it is refurbished.

great location lovely room

Excellent value lovely breakfast

Good location, close to town centre and parking

The hotel is a nice hotel in a good location, unfortunately the breakfast lets the venue down, we stayed for two nights each morning the breakfast was cold with limited availability of the items included in the buffet, we did bring this to the attention of the receptionist who informed us we were not the first to complain. We intended to have a drink at the bar during the evening the drinks were so limited we didn't bother, these things were very disappointing.

Great central hotel. Reception staff very friendly. Room was clean and bed very comfortable.

The location of the hotel was perfect for a Christmas shopping weekend, Christmas market was in an easy walking distance..

This is an amazing hotel, I enjoy staying here whenever I’m in town.

Buen alojamiento cerca de todas las áreas de interés de Chester. Error inexcusable al entregar una habitacion sin limpiar. Al comentarlo lo normal hubiera sido upgrade y no se llegó a ofrecer siendo temporada baja. No había excesiva amabilidad por parte de las personas de la recepción tras incidente. Solo con una sonrisa podría haberse olvidado pero parece que no les sentó bien que se le dijera