โรงแรม Lion & Swan

We had a nice stay at the Lion & Swan until the last morning when we came down for breakfast and there was only 1 staff member dealing in taking order, it took over an hour for her just to take our order for coffee/tea, so we give up on ordering breakfast and left the restaurant, it was not the staff member taking orders was not at fault but extremely bad management on not covering enough staff for the weekend wwith the hotel fully booked and 2 weddings being held over the weekend. The manager who was on duty did not help or even acknowledge the people in the restaurant who was waiting so long for their breakfast without even a apology. The manager should be retrained or dismissed due to the lack of professional service provided. Our room was good but the hotel needs to find a better way to open the velux window and blind rather than a pole which is very dangerous, all so the noise with people taking when coming out of the function room into the car park waiting for taxis

Everything was absolutely perfect! Parking was super easy and breakfast was delicious. Would definitely recommend to stay at this property again.😁

We stayed here on a Saturday evening . Our luxury double room was lovely with coffee machine and roll top bath. The hotel is great if you want to stay in one place , we used the sports bar for an afternoon of shuttle board and the bar was also lovely for a snack and breakfast. My only regret is that we didn’t eat in the restaurant which could be better encouraged with a resident rate for guests . The staff were lovely and friendly throughout