Pen Mill Hotel

Room was comfortable & clean, although a little noisy as it faced our over the front beer garden. The windows are not modern double glazing so even with the windows shut the pub's music was still clearly audible as the speaker sounded like it was just below the window. Despite this I'm a returning customer as the pub is nice, the rooms are clean and the staff are friendly.

The building is starting to show its age will need a refurb in the short to Medium term

Nothing to fault Bed comfortable Easy parking Fresh coffee and milk in the room Lovely breakfast Outstanding staff Business stay and would recommend over any chain hotel

Lovely staff, and super comfortable beds. Very quiet sleep despite being on a main road (double windows). Breakfast is amazing, as is the restaurant food.

Good service. Bed ok. Need to update bathroom.

The Staff were very welcoming as soon as we arrived. The waitress at breakfast was lovely and the housekeeper was very helpful. The Hotel and room was very clean. All round an excellent place to stay.

Good location very friendly and helpful staff clean rooms and good food

Missing desk to work in the evning, but othervice it is perfekt.

The staff were great -very friendly and extremely helpful . Dinner & Breakfast were very good quality, great portions and quality ingredients. Had a great stay and my colleague was very happy with my hotel choice - would stay again.

Always a pleasant stay

If I could give this place 6 stars I would! From the moment we arrived to the moment we left the service was friendly and first class. The room was very nice and the bed extremely comfortable. I had the best night's sleep I have had in years.Could not find fault in any way with the evening meal and the breakfast. The young lads and lasses who were waiting on the tables both inside and out, always had a smile on their face.

Schönes Hotel, Zimmer schon etwas älter aber in sehr gutem Zustand. Badezimmer relativ neu. Klimaanlage und kleiner Kühlschrank im Zimmer wären großartig - bei unserem Aufenthalt war es sehr heiß und entsprechend auch im Zimmer extrem warm. Ansonsten aber alles top - kurze Fahrzeit nach Glastonbury, ideal für Besuche.

Helpful and friendly staff, amazing food.

The location of the property was very convenient for our needs, though I'm not sure I would call it a hotel. It is more a pub with rooms. The staff are very friendly and helpful and the food is good. Our bedroom was of good size and decorative order. We were surprised, for the money, that our room was not serviced during our 2 night stay.

Good well equipped clean room. Lots of road noise as room was at front of hotel. This cannot be helped but maybe better secondary double glazing would help? Good choice for breakfast but husband wasn’t very keen on the full English. Not very nice black pudding, fried egg overdone on bottom and underdone on top, not much taste to the bacon. Staff efficient and friendly, would stay again but would ask if there are any non front facing rooms.

Very accommodating, excellent staff whom go above and beyond to help and assist.

Lovely hotel for couple of days. Room was nice. Comfy bed and clean all round. Food was excellent. Lovely atmosphere, friendly and welcoming staff… will definitely stay again. WELL DONE.

Lovely hotel, very nice staff, great food, room was small but comfortable.

Another great short stay. Lovely food with super friendly staff

The staff were so friendly and helpful when explaining about the food options, especially when asked about gluten free options.