พรีเมียร์ อินน์ เบอร์มิงแฮม เนค/แอร์พอร์ต

Nice place for working trips. Excellent breakfast

worst hotel ever. It is rooms not a hotel. The hotel servicr is not here

Clean room, not the most modern rooms but given they run at a high occupancy they were in great condition. Bathroom clean, lots of towels and hand/ body soap, only gripe was the toilet paper holder was what you would see in a public toilet. Staff - amazing, kiosks wouldn’t work upon arrival and checked everyone in swiftly. I didn’t eat on site but it was so busy I strongly recommend if you are staying pre-book. Check out was smooth, quick and again so friendly!

*

浴室的浴簾有一浸發霉的味道，WiFi非常差。

Everything else was okay but they charged extra for parking. On expedia while booking it shows £6 for parking and they took £15 which is more than double the amount. I was so disappointed

Good hotel, was all we needed for our stay. The only thing is make sure you book for the restaurant in the morning otherwise you could have to wait for hours to get a table! We went in at half 6 to have a table and couldn't have one until 9.

Nice clean room,cozy bed and a good breakfast, large bathroom. Views over he back of the hotel. Very quiet

been many times before aways very good only down this time was lack of staff at bar long wait no one serving pain when you want a drink while having meal

Great clean hotel with comfy beds. Helpful friendly staff. Large restaurant with good breakfast

Premier Inn have a wonderful advert with Lenny Henry sleeping in the middle of very noisy places - train station, wedding reception etc - and our stay felt like that. The staff were delightful. However, the entire stay was marred by a poorly built and designed hotel. The Premier is obviously purpose built but no attention has been paid in its design to sound insulation. The guests in the room above ours stomped around for an hour from 5 in the morning. I thought it had been converted into an office they walked around so continuously. Our room was near the rubbish and recycling bins and the delivery lorries which reversed in to make their deliveries. The window was double glazed but the frame had a ventilation space and all the noise from the outside came in. We booked in for two nights but left after one.

It was a long walk to the LG arena , as no shuttle buses from hotel , a bit of a wait for food , need more staff at evening mealtime , otherwise great staff were most helpful and pleasant

An excellent hotel to stay. Some light disturbance noticed by other customers nearly 5 '0'clock in the morning.

Will do our level best not to stay here again: Food is at best poor. my evening meal of pie and chips offered up chips hard enough to pierce a car tyre. The pie comprised pastry containing goo! Not sure what the meat was but there was zero texture to it. As for the room my son's 'put me up bed' was clearly knackered. He had a terrible night sleep, as we all did because every time he turned over this best squeaked for all it was worth. Clearly Premier skimped on build quality. The foot noise from the room above was awful creak, creak, creak and at times we could have joined the conversation of the occupants. We had a 1st floor room facing the entrance and late revellers didn't try to keep noise levels to a more appropriate level and the glazing was insufficient to address this problem.Breakfast was average

Good location to LG arena. Good food. Clean and comfortable.

It's a Premier Inn - they're all the same; useful but bland. It was comfortable and clean, and had the facilities required. However, the promise that the 30 minutes per day free wi-fi can be used in separate sessions, rather than all in one go, was a lie. I used it for 7 minutes in the morning then switched off wi-fi, came back in the evening and was told I had used up my free time. Why say 'leave your towels on the rail if you want to re-use them'? We did not leave the towels in the bath, we left them hanging up, so they should not have been changed. Premier Inn claim to be conscious of the environment etc. and encouraging reduced use of water and power, but then ignore their own policy. The nice girl on reception I discussed this with couldn't seem to understand this. The one evening meal we had was adequate, but the service was dreadfully slow, not enough staff or kitchen facilities for the large number of people I presume. The waiter knew nothing about the limited wine offered with the meal deal, and the menu wasn't much help either.

As usual with Premier Inn the hotel bedroom was first class, but the food really let it down. The meals were not fantastic, they were too expensive and the service was appalling both in the evening and at breakfast!! Get your act together Premier Inn - bring everything about your customer's stays in your establishments up to a fantastic standard, not a half hearted attempt at competing with your competitors!!!!

Not enough car parking! - told by attendant to park precariously on a corner, which I was not going to do as very risky. Ended up having to sit around waiting for a space. The parking meters are mis-leading: clearly states that if you have a personalised number plate, to fill spaces with "00" which I did, but it wouldn't work on numerous occasions, only to be told by attendant unless you have 7 digits, maybe if the machine said that I wouldn't have wasted my time! Not having plug sockets near the side of the bed is infuriating, because a lot of people need to charge their phones, and also use them as alarms, ended up having to manoeuvre the bed to the other side of the room. I've had better experiences.

I booked this because it was near the airport so my expectations were met. Otherwise, the A/C was insufficient and I had to open a window. The overflow from the bar sat outside chatting (loudly!) under my window until 3am, when I had to wake up from my flight. The wi-fi didn't work, which made checking in for flights challenging. The hallways were the longest hallways I have seen on four continents.

Really pleased with our room, it was extremely clean and the staff professional and friendly. Breakfast was of a very good quality although I believe tea and coffee served at your table would be an improvement. Overall very satisfied.