Purbeck House Hotel

House keeping was good. Room was small and pretty tired. Bath hand basin sink plug broken and toilet seat would not stay up. Staff polite but not very customer focused. Just did their job! Breakfast was disappointing. Advertised as ‘continental’ but fell short of what we were expecting. Parking good. Plenty of space

Narrow entrance to car park with two prominent concrete boulders. Scraped front wing on arrival boulders are hidden from drivers view due to small turning angle so beware....rooms have not been updated for several years. Bathroom very small, shower in bath lacked pressure. Staff excellent, nice continental breakfast. Great location . Hotel full of character set in lovely grounds.

Very nice great location staff were very helpful and pleasant

We arrived a bit late and were welcomed by a friendly and warm member of the staff. The room was spacious and comfortable. The breakfast a bit poor with not hot or meat or eggs options, but would stay again if we’re to come back.

Very clean but dated bedroom & bathroom. Breakfast ok. Parking excellent & proximity to town/beach/pier great. Lovely staff. Had a sea view room with balcony in the Lodge which was ok but not somewhere we'd wa t to stay again. In need of sunstantial refurbishment but has amazing potential.

Ideally situated close to the high street. Lovely restaurants. Lots of things to do in the area. Hotel was quirky but needed some tlc, although rooms were clean and breakfast was amply

Staff were very hopeful Room clean and tidy Plenty of breakfast Plenty of car parking spaces

Great staff and owners, really helpful and will be coming back very soon!

Breakfast excellent but no cooked food. Room clean but no walk-in shower which I need as I’m 88. Plenty of parking spaces. Staff very helpful.

Spacious room, good parking, nice staff , convenient location for town and beach

Very central. Friendly staff

Hotel could be beautiful but room was cold windows rattling in the wind kept me awake breakfast poor but advertised as continental so can’t say to much. No food although you can get a takeaway and bring it back but after a long drive did not really want to go out. Seems lot of cost cutting which Is a shame

It's a beautiful old house and nicely located within walking distance of restaurants and pubs. Plenty of parking in the back. The staff are great - friendly and helpful. My only complaint was with the shower controls! After fiddling with them for quite some time, I finally managed to get water at a reasonable temperature to flow from the shower head rather than in the tub, but even now I don't think I could repeat the process.

Good central location, really characterful property with original features, v good parking. Good breakfast.

Great character property, good helpful staff and ideal location, couldn't ask for more!

Good parking for town. Excellent room .

Very pleasant place to stay. Friendly staff. No restaurant for evening meals but you can bring a take-away in the evening and they have tables in the lounge and will give you cutlery. Spacious rooms.

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Fresh continental breakfast

The room overall was clean but the bathroom had a stained toilet and rust marks on the bath. I would think when the room had been refurbished in the 1990’s it had been done to a very high standard. The views from the room were spectacular The reception staff were helpful, friendly and informative. The breakfast was very underwhelming, with very little fresh fruit. I was concerned that the milk, butter and yogurt, tinned fruit etc. although had been standing in the sun and was warm was covered and placed back in the fridge at the end of service, I would assume ready to be topped up the following day. I think with very little extra expense the continental breakfast could be improved with some form of chiller to keep dairy products cool, more fresh fruit and bread choices. The hotel building along with its history was fascinating although the furnishings definitely needed upgrading to be more in keeping with the history of the house. Again with a little more imagination the public rooms could be made more welcoming and encourage people to use them and spend more money in the bar. Overall I would say improvements are being made to upgrade rooms along with general repairs but an awful lot needs to be done to bring the hotel up to standard. It could be a fantastic place to stay even with just a few simple improvements, it just feels very tired.