Russell Hotel

The room was very clean with tea, coffee, milk and sugar provided. Not a great selection of teas but fine for us. The beds were comfortable and sheets clean and ironed. Small TV but that didn't bother us as we were out more than in. Good selection at breakfast with cereal, yoghurts, fruit juice. Very good cooked breakfast with several options. Tea and coffee served in your own pots. Staff really friendly.

We stayed for one night. We were attending a wedding close by and don’t live locally. We needed a bed for the night that was inexpensive, had a good check in time and included breakfast. This hotel ticked all those boxes.We checked-in at 2pm, which is rare for hotels now. Hotel staff were friendly and helpful. We received a personal and lovely welcome with a very swift check-in. The hotel decor is tired and rooms are dated but everything was clean. Beds are comfortable but the pillows were thin and not pleasant to sleep on. We had a TV, a decent shower, (not luxurious but it was hot and powerful), room to put our things and tea/coffee amenities. No aircon but we could open the window. Next morning we had a delicious English breakfast. I have stayed in a lot of 5 star hotels and not all of them have put an English breakfast in front of me as spot on as the Russell Hotel did. It was perfect and delicious! If I find myself in Tunbridge Wells in need of a bed for the night I would stay here without question. Lovely welcome, friendly & helpful staff with a great English breakfast in the morning. What more do you need?! The hotel was in a good location too and had some free parking. A thumbs up from my husband and me!

Staff were exemplary, very warm and made us feel at home immediately. The room was very clean and well appointed. Would definitely stay at The Russell Hotel again. Only negative was the lighting in the room, which was not bright enough to read by, only a very small negative.