Smith & Western Tunbridge Wells

Fabulous place to stay

Clean cost room. Food was great. Friendly staff. Country and western themed restaurant and rooms, close to Pantiles

The staff were very friendly, the room was nice & clean. Breakfast was lovely. Having the restaurant downstairs was a big bonus. Overall a great stay.

Excellent

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Always like staying here, great atmosphere and great rooms. Lovely people

A quirky place to and it was so much than I expected. The room was rather on the small side but for a one night stay this was a problem. The bed was comfortable and the shower was fantastic. The decoration was based on the wild west and it was done very well. The evening meal was good with very attentive service. The range of food was reasonable and enough to cover most peoples palate. The included breakfast and the breakfast burrito was excellent. Very good value accommodation and food. I'd definitely stay there again.

Excellent parking!

Only issue I had was the lack of disabled access. I am mobilty impaired and whilst I understood that there was no disabled access to the rooms there were no ramps available for use at steps. Portable ramps would be useful. However the staff were extremely helpful

Was nice place cheap good food and drinks and restaurants near

Western movie style design, country music and steaks and burgers for dinner was the outlook booking a room here. They didn't disappoint. Great shower too!

What a fantastic hotel! I had an unforgettable stay here in one of their amazingly decorated, very comfortable 'ranch' rooms. The food was great, staff very friendly and accommodating and easy parking on-site too. This hotel is an amazing experience for any wannabe cowboys or cowgirls!

I was greeted with a smile, couldnt be happier with my stay. Incredible staff, comfy room and the food is to die for.

Everyone from start to finish was really friendly and helpful. Room were very clean, breakfast was great. Car parking great. Near to everything. Hotel and bar, great theme, all staff were dressed up, even for breakfast. We will be back.

An unusual place to stay but a good value & perfect for me. I was on a road trip in the UK and this was my first stop. The hotel is ancillary to a Cowboy & Indian themed restaurant. I arrived before 3pm and had no trouble parking in their lot. A restaurant staff member checked me in and showed me to my room. The room was spacious and the bathroom modern. All the rooms were themed and named after Native American tribes. I was taken aback by that. At least there was an educational statement about the tribe on the wall of my room. The room had a fridge as well as coffee machine and kettle. There was no AC, but a small fan had been provided. The wi-fi worked fine. Reception is not 24/7 — no staff are on site from about 12am to 6:30am. There’s a side door accessible using a fob attached to your room key if you’re coming or going after hours. It sounds like the rooms are always filled in advance, so no need to worry about being there alone. Breakfast was included and one could pick from just about anything in the breakfast menu. The only drawback staying there was that music blared from down stairs until about 11pm so I couldn’t sleep. The location was great. There’s a Sainsbury and Lidl right there so I could stock up for the rest of my trip. I was also able to walk down to The Pantiles which is close by. If you’re traveling with young kids this is probably a fun place because of the western themed restaurant (think saddles as barstools).

Awesome cowboys and Indian theme great beds Awesome breakfast

Overall good. Half and half on service, first night great, second night different person looked bored at being there. Shower fittings cheap barely hanging on wall.

Lovely staff, great food. Mattress in Apache had some hard springs. Good value for money with breakfast included. Evening staff were really good with us even though we arrived late, thanks guys.

Great food. Good atmosphere

The Rooms are spotlessly clean and have everything you could need. Very comfortable and good size room. I liked the Western theme. Breakfast was prepared freshly and was a very good size. Very good all round and good value