Stonehouse Court Hotel

The hotel was lovely. A warm welcome. All the staff are so nice. A very enjoyable stay. We will be going back again

Lovely building but everything has been cut to the bone with only the bare minimum provided. a) In short lack of heating, the radiator in the bedroom was less than luke warm (we asked and were told it was on a timer!) b) lack of staff - one person it appeared had been designated on a Friday night to do reception, bar and serve drinks in the restaurant - which resulted in a lack of proper service being available c. a very annoying background intermittent humming noise in the room during the night (which we think my have been caused by the fridge in the room). Not impressed.

There was no on/off switch for the bathroom. When I called reception (about 9:30pm when we checked in) there was no answer. Breakfast was good and room tidy and well ventilated. Overall nice style older hotel with character.

Stonehouse Court Hotel was a very beautiful place. The room was very comfortable and the surrounding area was beautiful. We are glad we chose it to visit the Cotswolds

Beautiful old building, grounds, canal access,great views & very friendly, cheerful staff, although at times clearly under pressure. Very good breakfast on both mornings. Accessible & good hot shower, comfortable beds. Negatives: We were in the family room, this involved going down & up 2 flights of stairs, with a very curious & dangerous configuration of steps at the top of the first flight, where you could not have both feet at the same level. However we found we could avoid this bit altogether, by going out through the front door, to access the second up flight. Then down 2 further flights of stairs, motion sensitive lighting not v good in bright daylight & difficult to see room number on arrival. We had known there would be a lot of stairs. Room had a couple of things which were disappointing, but were immediately addressed by the staff. We did not mention the lack of natural light, the small window is opposite a brick wall, or the v. peculiar smell, which permeated our clothing, as the staff would not be able to do anything about this. The room is not suitable for early or light sleepers, as it must be under a corridor, as quite sustained marching back & forth over the ceiling & opening of doors,early & late. All a bit disappointing as we were really looking forward to the stay. I would definitely not recommend the room for anyone with mobility problems or impaired vision.

Comfortable room, courteous staff, but slightly old in places

The staff were absolutely amazing all going above and beyond, the meals were fabulous and beautiful grounds to explore. There are a lot of stairs to navigate and I wish the windows had screens to keep insects out. For some reason my bathroom didn't have a ceiling fan so the room lacked air circulating which will unfortunately create moisture issues - hopefully this will be fixed.

First of all it looks amazing from out side, front and back. The inside doesn't dissapoint either. The bedrooms on the other hand are in the newer style annex but to a good standard. We had a campervan which was easy to park in the big carpark at the front.

Hotel was okay but food very expensive and not very good quality for the money

The garden level room offers no privacy from people outside. I kept the curtains closed

Lovely stay at Stonehouse. Was great to sit out the back and have a drink and we had a wonderful dinner at the restaurant. Would recommend to anyone looking to stay near the cottswalds.

Beautiful hotel and a wonderful stay overall! The property was lovely, and we really enjoyed our time here. The only downsides were that the room was very hot and would have benefited from air conditioning, and at breakfast we weren’t told they had run out of beans before being served the full English. It would have been nice to have been informed beforehand, to have the chance to choose an alternative or appropriate substitute!

Excellent

We wouldn’t return here. We stayed one night for a wedding and check in on Saturday went well. The outside of the building and the grounds were lovely. The accommodation section is not in keeping with the main hotel. The bed was rock hard so a very uncomfortable nights sleep. It was also warm with no air con or fan in the room. Breakfast was a disaster. We waited 15 minutes just to be seated, with several young staff stood around and only one older lady actually seating and taking orders. When asked, the young waiting staff had no idea about gluten free options. I ordered the GF full English which arrived without the sausages and toast. The waiter went to see where they had got to and returned a short while later with these items. The bread was stale and the sausages were still raw - stone cold and completely raw in the middle. The bacon, eggs and hash brown were all barely cooked and the baked beans had been sat under a hot plate so long the sauce had gone hard on the top. They clearly couldn’t cope with a full capacity of guests. We left without finishing and other guests left before their food even arrived. At £25 a head for breakfast it was terrible. Do not recommend and would not return

Lovely building in a great location. Room was nice, a few bits where some TLC would help but clean. Lovely gardens and outdoor space.

Friendly and helpful staff.

This is a beautiful place. We stayed in the newer section and had our own private patio. The room was well appointed and beyond comfortable. We had breakfast and dinner and both were nice.

Lovely, oldy world hotel. However with this there are accessibility issues which weren't clear at booking. It was a nightmare lifting our pram up and down the stairs every day (to the furthest away room). I contacted the hotel asking for a cot to be added to our room for our 6 month year old. They obliged, but on check in i was charged £20. I was not made aware of this at the time of asking. If i had I'd have brought our own! Long wait for breakfast, and restaurant menu is not good value. Rooms nice enough and building/grounds are beautiful. A walk along the canal is highly recommended.

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It took forever to find the place bc it wasn’t pulling up correctly using their address. We used different map apps like Google Maps, Waze, car maps and all were taking us to a red light and saying arrived. When in fact the hotel was before the red light. The hotel once we arrived was beautiful outside. Had dinner reservations for 8 people at the hotel for 8pm. It took 2hrs before our meals were brought out. Then everyones meal was way over cooked and cost a small fortune. Rooms were a nice size but windows only opened a 1” or 2” inward so room was very hot. Even with the 2 very small fans they provide. Then on a few occasions there was no one at the reception desk so you are wondering around the hotel to find someone to help you. Overall I wouldn’t recommend it.