Sure Hotel by Best Western Reading

The room was average. The beds need attention or replacement, as the springs are worn out. We could clearly hear noise from the opposite room even with the doors closed, which made the stay quite noisy. I wouldn’t recommend this place for couples or families. The staff were good, and all the in-room amenities were satisfactory. However, the tap water was not drinkable, as it had a rusty taste, and the towels appeared yellowish for some reason. I felt its pricey for this kind of hotel. We choose this hotel because it was near to my sisters home during Christmas.

Reception greet was friendly and efficient. Room was basic but clean

The staff were helpful, the hotel is clean but pretty basic

The hotel was slightly tired, but very clean and had everything we needed in the room. The staff were very friendly, efficient and helpful. Very recommendable

Love this property

This is a pretty run down place with rotten windows, cheap toiletries and drinks. The staff are friendly and the rooms clean with the highest water pressure I've ever known. Breakfast offered a good choice. There was a fridge and microwave in the room which was unexpected and they offered a reasonably priced set of simple meals. I think there a probably a lot of workmen stay here.

room was very clean, bed was comfortable. Check in staff could not do enough to help me. Great customer service!

Breakfast was very good. Well cooked. Nice variety of food service was good

Great stay for one night, good size family room and great reception staff. Would definitely stay here again.

Unfortunately, the rooms aren’t soundproof at all. You can easily hear people talking, phones ringing, and doors opening and closing next door. It gets really annoying and makes it hard to relax.

Fantastic stay! Everyone was very friendly and helpful. The room was comfortable and clean. The breakfast was good. The area was safe. In good walking distance to University of Reading. Will stay there again!

Skikkelig britisk atmosfære med hyggelig betjening. Enkel frokost men helt fint. Nært universitetet.

Large ground floor Club room at front of the building, parking area outside large windows was noisy plus 24/7 lights from busy main road. Close to reception. Room a bit shabby but airy and warm from easily controlled radiators. Comfortable clean beds. Very small shower and toilet - could do with updating. Toilet seat was loose, needs repair, could be hazardous for older person like me. Reception staff were very helpful and friendly on aŕrival, showed me a couple of rooms but the lift was not working so couldn't look upstairs. Buffet breakfast choices excellent, cereals, fruits, yoghurt, toast etc.juices, tea, coffee, oatmilk. Full English 😋 freshly cooked.

Ultimately you get what you pay for. I stayed in room 200. The room was clean and the bed comfortable but overall the decor was dated. Not a problem for me as I was only staying 1 night. One think it is lacking is a bedside table which was annoying but not a major issue. This is an excellent location if you are visiting your child at Reading University (as I was) because it is a 15 minute walk, or 5 minute drive away. There are all the amenities you need. Kettle, fridge, microwave, plates, bowls, cutlery and a hairdryer. I didnt have the breakfast so I can't comment on that.

Overall wonderful experience, all staff I encountered were courteous and helpful. Room was clean and fresh, bed comfortable and all linens smelled delightful! Located on a bus route, easy walk into town Centre, various shops/eateries a few minutes walk away from hotel. I will definitely stay there again.

Hotelli sijaitsee Readingissa lähellä Oxfordia, ja sinne pääsee helposti myös julkisilla kulkuneuvoilla, jos ei ole autolla liikkeellä. Itse rakennus on kiehtovan muotoinen, joka tekee siitä erilaisen moniin "laatikkohotelleihin" verrattuna. Alueella kauniita, vanhoja rakennuksia. Hotelli suositteli lähistöllä olevaa isoa pubia, josta sai kunnollisen päivällisen.

Did not stay bedding soiled on both beds ,old discoloured sheets ,not fit for purpose.will be expecting a full refund for amount paid. Absolutely disgusting and so disappointing for us and our disabled daughter. I would appreciate your cooperation in this matter . kind regards Philip Whittaker.

Clean room, friendly staff... Everything was good

娘が初めての単独海外旅行でお世話になりました。ご親切にしていただきありがとうございました。