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Fabulous hotel

Erasing done amazingly

Fantastic, effortless, luxurious. Attentive and warm staff. Great amenities.

Amazing staff, brilliant personalised service. Facilities all first class.

Wonderful hotel with the most amazing staff! Enjoyed my stay and I look forward to my next visit.

All is excellent and always a wonderful stay

Best service by all, lovely pool area

Super charmerende atmosfære og god service

Outstanding, friendly service and the perfect location

Favorite city hotel

The people are so attentive and friendly. Every detail is correct. The rooms, bars and restaurants are fantastic.

Best

Amazing

The service was exceptional. On the second morning I was woken by the sounds of construction taking place in the room above mine. It went on for hours. When I informed the staff at reception, with my permission they moved my things to a suite while I was out. I was traveling alone so the suite wasn't essential, but I appreciated the gesture. All of the staff was very kind and welcoming. A steak ordered from room service at 2 AM exceeded expectations. A great experience overall.

Superb

Service was outstanding and the property was beautiful.

Good

Excellent location, beautiful property. Staff are fabulous from arrival to departure. Great bars and restaurants. An Armagnac lovers dream .

Great hotel, great location. Awesome bars. Friendly staff.

We had paid for two rooms which were £900 a night, one for ourselves and then one for our friends We arranged for gifts upon your arrival of our close friends when we booked in. Unfortunately we were booked in wrong rooms which spoilt the surprise Matters went from bed to worse when we were going back to our room to be checked in and the lift broke down and we were stuck in the lift Admittedly this could happen to anyone unfortunately, my wife has just had a knee replacement and we acted then walk back up three flights of stairs At £900 a night for each room we did expect breakfast. However, this wasn’t included so we did pay extra for the breakfast We noticed other guests in the room will be offered refills of coffees and extra extra food. Yet we were ignored for some reason. The evening manager who came on duty after we can play in about our room being next to the extractor fans did manage to change rooms for us. He put a lot of effort in. Can’t remember his name but he was an Irish guy Haven’t stayed in many hotels in the Mayfair area or five star. This one proved to be quite disappointing.