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The room could have been hoovered before we got there but otherwise okay.

Room one , poor . Just a bed one chair and a fan . I could only find one socket in the room . It was a hot day so if the TV was on you could not use the fan . The wardrobe was in the bathroom . I was there on business and had nowhere to work . Unfortunately I will not be staying here again . Very disappointed .

The room was fine but basic. Cleanliness was adequate but the toilet was full of toilet paper on arrival (hadn’t been flushed). The shower fixture was a bit wobbly, and the tap water was for handwashing only with no clues given about where we should get safe water to drink for the provided kettle. The room was overly warm but we found that preferable to being too cold. Our biggest complaint was that despite the website and the hotels.com description suggesting there were breakfast facilities, there were none. To get breakfast on a Sunday we had to go to the other end of the village and get breakfast at a rival hotel. We’d never have booked had we known. We didn’t pay too much for the room and our stay was fine for the price - but we stayed once before in 2022 and the service was a whole lot better, and they served breakfast then.

Booked for 2adults and 1 child (10) arrived and was told the room booked was not suitable and had to pay more for a bigger room 1st impression was good however the smell of sewage or drain from the bathroom was nearly unbearable and too top it off we had a early start so got up at 0630 and not a drop of hot water from the shower or sink so cold strip wash it was Very disappointed for the price Room 10

Lovely hotel and bar area with great staff. Downside is that my room i dixated pri ate bathroom which I took to be ensuite but was separate from my room. The restaurant was closed on a Tuesday and I specifically book at hotels with a restaurant. I could not find anywhere online where this was indicated. I ordered myself a curry takeaway but had to eat in in my room as not allowed to bring food onto property to eat. So a bit awkward. Also first time I have stayed in a hotel where no wifi in the rooms, only in public areas. Otherwise a lovely place.

Bar was OK However there was no heating in my room Bed was great Shower was Terrible!! I’m a plumber. I couldn’t get the shower to work, only a dribble The only requirements I have when working away are a reasonable bed and a reasonable shower, is that to much to ask for?

Nice but small room, check in was a bit sketchy the staff didnt seem to have knowledge of the computer, but overall a nice stay

The room was great, warm clean

The staff were lovely, family room was clean and spacious. Would stay again

This was a cheap room I’d booked, however I still expected to have heating available in the room and the separate bathroom. This made it extremely difficult to get to sleep as it was a very cold night, even with the tiny extra blanket. The pub sign is just outside this room which squeaked in the wind throughout the night, which also didn’t help me to find sleep and could easily be remedied with a drop of WD40! I was shown up to my room by a staff member and was left to discover where my bathroom was myself, which was 2 doors away. To add to that, neither was I shown the guest entrance to use at the back of the hotel if I needed to get in once the pub was shut. So I had to knock on the pub window to get someone’s attention inside to get in that night! All in all, this was not a great experience of Long Melford, which was a shame. it is such a beautiful village and not my first visit. I will be back but unfortunately not to the George and Dragon.

Brilliant customer service lady who books you in is a delight… All the best and will be back soon

Nice good value

Very welcoming, staff very friendly

The staff and hotel were lovely and the location was great for what we needed. Although it was very lovely and quiet at night, We did struggle to sleep comfortably as the mattress was quite springy and uncomfortable and the pillows for myself personally were either too soft or hard and big but that is a personal preference and you cannot please everyone. The rooms themselves were both lovely that we had booked. A double and a family room both lovely rooms.We did have a powercut to our room which meant we could not shower in the morning but that wasn’t a major deal for us and being a Sunday there wasn’t much they could do to get someone out quickly but the staff were quick at least trying to look themselves and see if it was an easy fix. Would definitely stay again. Thank you

Room smelt of cigarette smoke. Bathroom appeared clearn at first glance but there were lots of hairs on the floor and around the toilet. Shower temperature was erratic. No convenient plug sockets to dry hair.

Did not like door to room was out to the street

Worst hotel I've ever stayed in. The noise from the pub was horrific. Didn't realise a family room would be directly above noise until so late. Doesn't mention this in the details- wish I had read the reviews!! Wasn't clean. Room was Freezing- Gail force winds coming through the windows. Even when the noise eventually stopped could hear the people shouting out the front.

The noisiest room I have stayed in for years. Loud band playing until late Masses of road noise Outside drinkers Feet pounding on floor above vibrating the ceiling. Not restful….

Not too clean

Very small twin room. Would not stay more than one night.