เดอะ กิสซอนส์ โรงแรม

Very nice Hotel would recommend for anyone

Im wery happy wery good services

There is no-one in reception.On the night we arrived a very loud alarm went off at around 20 to midnight so after 5 minutes I had to go out of our room to investigate what was happening.It was an alarm from the restaurant area that was closed.There was no number to call in case of emergency.I called the fire alarm people using the number on the wall and the guy told me it wasn't a fire alarm.I then called the only number available for the hotel (a landline number) and no-one answered.By the time I got back to my room at 1 a.m., the alarm finally stopped.To get to the rooms from reception there was a fire door that was wedged open both nights that we were there.We wouldn't go back there.

Literie à revoir

The place is run down, you pull up and all the signs are telling you to pay for parking. So you do. Then at reception all you have to do is register your car on the system, but it’s to late know. £10:25 out of pocket. My room 208 was clean and tidy.

Room was clean and the bed was firm but comfortable. Not many staff around but were on hand when there was a problem with the room key (it worked the first time going into the room and then not the second time and our key wasn’t the only one - so double check it’ll let you in more than once!) Car park looked a bit like a building site. Looks like they are maybe doing some renovation? No bar or restaurant, but you’re close to Exeter and other eateries. It was good for the price! If you want somewhere cheap, comfortable and clean to sleep close to Exeter.

lovely hotel! Room was very clean. Full value for money.

The room was immaculate and Erica made our stay so lovely! We felt very welcomed and looked after incredibly well, due to Erica we will come stay again when we travel to Devon again.

Just got back from a 2 night stay here. In my experience the hotel was clean & the room nice & spacious, the shower was also decent. However, the negatives I felt were mainly that the hotel staff were extremely hard to contact, it took me 6 phone calls over 2 days before I managed to get through to anyone, and never received any response to emails I had sent. The hotel had no atmosphere, the restaurant/bar did not exist and we only saw a female cleaner, there was no staff around, no reception staff, although the lady cleaner was very friendly & professional. When my partner arrived at the hotel to check-in no staff were present, & his key card was just left on the desk with his name on a piece of paper with it. So he was unsure if he was meant to just take it, but as there was no staff present & no one was answering the phone he just took the key. The tv in the room was in the absolute worst position, it was on a wall to the right hand side of the bed, very high up & to watch it you had to completely turn your neck & body. The hotel is situated in a little village, which we didn’t explore but it was very quiet around. However, on our second night at 2am a baby was crying for a long period of time with the mother shouting at it which kept my partner awake. For a cheap stay it was ok and the bed was very comfy, but next time I’d stay elsewhere & pick somewhere that included breakfast. A positive was that the car park was free, and plenty of spaces.

Very good

No one on reception. All keys left on desk with bits of paper with full names on them. I think I was the only female in quite a number, which clearly had my room number visible. Not great safety wise. Key did not work. Had to traipses down steep stairs and narrow corridors to phone then use master key and wait a couple of hours for working key to be sorted. In the meantime received phone call, text and WhatsApp from the hotel trying to contact another guest with issues. Restaurant and car shut. Clearly from reviews this is a long term permanent thing. Large car park with electric charging but really poor lighting by a derelict part of the hotel, with broken barriers. Did not feel safe as a lone female. Room good size and modern, but floor hadn’t been mopped and toilet brush was disgusting. No tea spoons to make a drink. No bedside light so just the very bright downlighting or nothing. Could be so much better if someone was on site and a bit of effort put in

Room was good no bar or dinning area what I mean is no food or drink was available at all out side carpark area was very dark no lights at all. Not great for winter mornings not sure if I would stay again

Room was spotless and clean

Staff were great. Heating didn't work in the room nor the bedside lamp.

Plenty of parking. Series on reception greeted me and was very pleasant and courteous. The room was warm and comfortable and clean.

Sock & deodorant can left under bed from previous guests Room v v hot. Parking easy. Check in early and easy. Staff friendly. Bed comfy

Our room was clean and lovely and warm. Free parking directly next to the hotel was great especially as we arrived late in the evening. The receptionist was polite and friendly. Main downside for us was the noise of the motorway as we are light sleepers and our room was at the front but we did eventually get to sleep. Would suggest good ear plugs! The restaurant was still closed when we went but as we had rung ahead we had brought breakfast with us. Would stay again as the price was very reasonable for one night.

Lovely rooms , nice and warm , great comfy Bed, big shower with plenty of hot water. Only lost one Star as the bar and restaurant were not open due to Renevation. Overall a great 3 night stay

This hotel has budget prices, with 5 star service. The staff are accommodating and polite. The hotel is clean and looks modern. Thank you Series ( sorry might have spelt name wrong) because of your brilliant hosting skills i will be returning to this hotel. Only 25 mins from Torquay sea front

Our first night was great- room was stocked with tea coffee milk etc , hair /body wash. however the next morning we had a member of staff enter our room despite having the do not disturb sign on, possibly due to another resident turning it around in the night? So not blaming them at all. We went out for the day and came back to find two people smoking weed in the car park which in turn had made our room stink as our (tiny) window was open during the day. Our tea and coffee etc had not been restocked throughout the day either so had to buy more. There was visible mould and cracks in the bathroom as well as an exposed wire on the towel heater. The lino was coming up of the floor and was squeaking. We felt uneasy as our door would not lock and ended up leaving a day early and going to a premier inn. The bar and restaurant was advertised but never seemed to be open, also seemed like no staff were available at all. We also rang the hotel after the doors were locked and they gave us the code without even taking our name or proof we were staying which didn’t make us feel too safe at all.