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Lovely spot and very nice hotel/pub/restaurant Thank you for a wonderful moment on my touring around

We stay at the Kingfisher fairly frequently. The room and service on this occasion was excellent, as usual.

Check in was the worst customer experience I have seen in many years. I arrived in front of the welcome desk, the lady was busy on her computer, she did not greet me, kept eyes on her screen for a few minutes. Another customer was waiting with me being totally ignored too and not being greeted too. Then the front desk lady looked at me and only asked “what’s the name ?” No “hello” no “sorry for the wait” no “how was your day today” only “what’s the name !” Clearly this person has not been trained to greet customers and customers are an annoyance to her. On top of this very poor welcome, the room was cold, heater was not working (march 31) and bathroom is outdated.

Stayed in this beautiful property for a wedding. Very comfortable bed and clean room.

Nice hotel/pub good value

Bra bar och restaurang

The rooms are clean and nice but no better than a Premier Inn so at £125 a night I expected a bit better. Don't eat in the restaurant if you are hungry! It's minimalistic and wildly overpriced for average at best food. They also put a service charge on before you get the bill which I found very arrogant. I requested it be removed both times as the service was poor.

Great hotel

1) A convenient location. 2) Clean and comfortable room. 3) Good restaurant.

I was in Bedford to clear my late parent's house, as I didn't know how long it would take, I booked into several hotels during my stay. Having noticed that the bigger hotels were indulging in dynamic pricing on one evening I booked into the Kingfisher (at about 6pm, so I can't imagine there would be massive amounts of people searching for a room at that time), assuming that as it was an independent hotel they must be offering something special for the exorbitant room rate,I am not allowed to mention otherwise my review is not allowed to be posted especially as the photographs would indicate that it was a very nice hotel, with bright and airy rooms. What I got was a dingy room with no air con, no mini fridge and tired decor which quite frankly was below the standards of what you'd find in a premier inn. It was quite galling to note that a couple of days later they were charging almost fifty per cent less . So I guess that dynamic pricing practices aren't just for the big boys. Frankly even £89 would still be too much for what you get. They promise "views over our grounds " well, I suppose that technically, the car park is within the grounds so the view of the car park I got would be covered by that statement, but it isn't what you'd really imagine from the website. Once bitten, twice shy. i won't be staying there again.

Lovely gardens and hotel, in a quaint position next to the river.

Staff, restaurant and surroundings all very nice. Room was tired and expensive (£170/night!). Double room was just two singles pushed together with no mattress topper so you could feel the whole gap where the beds joined. Noisy when people got up (5.30am) as water pipes are loud and doors banging all over the place. Won't stay again

as expected: your usual excellence

The room was disappointing no view overlooked a flat roof to other buildings. Window security broken. Lock on bathroom door broken if you closed it you were locked in!! Room 26. Considering we booked this room in January for 2 nights would have thought they could have done better. Breakfast staff slow and not attentive.

It’s was pretty good food was amazing but small portions !! With a big price tag

The staff are fantastic ,friendly and helpful. The food was excellent and the rooms are well maintained and clean. Our only problem was the pillows are very soft and there was no information if you could get extra pillows.

Amazing staff very friendly. Food was amazing. 100% will return.

Hotel was good, nice and clean, however the restaurant is overpriced for the type of food they offer. What the hell is ‘oyster mushroom’ dish about? Paid £15 for it for the dish and it wouldn’t even feed a child. So 2 stars for the restaurant and food.

Nice property, plumbing very noisy walls very thin but and enjoyable stay

all of it.