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At the moment there are scaffold on the outside, it didn't affect my stay. Hotel was well situated for the front and a short walk to the bars. I would consider staying here again.

I spent one night whilst visiting a friend and the hotel was absolutely ideal. Fantastic location on the beach front. All of the staff were friendly, the room was a decent size and very clean. Bathroom was also a good size with a powerful shower and extremely clean. It's a touch on the old side and is currently being renovated but honestly for the price it exceeded all expectations. The breakfast is genuinely superb as a particular highlight.

Fine

Great location, but it's so tired and tatty inside. No sound proofing, ancient carpet, mattress and bathroom. It is being refurbished, maybe they'll actually invest some money in the facilities. The staff were really helpful, it's not their fault the owners haven't invested over the years.

Clean and comfortable

Great location .whitley Bay is the best place

Excellent staff and service throughout, property feels a bit run down though. Hoping the current construction carries through to the inside as it will be an amazing place if it could modernise and clean up a bit.

Ongoing renovation to front of hotel with scaffolding and plastic sheeting mean no sea view rooms. Many stairs and corridors to negotiate to rooms, no lift. Room poorly furnished but adequate. Very good breakfast however.

The rooms need updating very tired shame because it is in a ideal location

Didn’t stay had to find somewhere else the place was damp filthy and overall disgraceful

Exterior of hotel was being refurbished so there was scaffolding outside window and sea view was restricted. The room was on the third floor and there was a complicated route of several stairways to get to it. Room was large and clean but bathroom needs refurbishing. Food from the breakfast buffet was tepid/cold.

Room comfortable and clean, staff very friendly and welcoming, excellent breakfast. Good location for excellent walks along the coast

Nice location on the seafront, nice staff, nice breakfast.

Booked last minute for one night. Did not know about the renovation going on. Actually thought the place was shut on arriving. Full building was covered in scaffolding. Glad it wahs just one night

Breakfast was great no complaints on that , building is covered in scafolding outside ,and hoarding ,nothing mention on the add for the hotel ,room was very basic ,batheroom sealant all round shower and toilets needs replacing all dirty and come away from the tiles ground in dirt ,booked 3 nights ,but only stayed for one ,could not see anyone to complain to put key in box and left ,phoned for refund ,but no refund given ,wont stay there again miserable desk staff but cook was great ,very worn and outdated room ,was like going back to 70,s

I have stayed in this hotel many times. The staff are great and friendly. Breakfast is great. The Rooms are good; it's just the stairs that prevents a 5* (All Round) Rating. They are steep. Location wise it is perfect for me and even 4 decent Takeaways/Restaurant's within 5 minutes walk.

Staff was very friendly, breakfast was good. There is construction both on the street and at the hotel. This turned our sea view to a view of scaffolding and the plastic wrapped around it. The beds are not comfortable and the toilet did not flush properly. Parking is VERY limited, more so when 1 vehivle takes multiple spots. Certainly renovations are needed. I wish we were alerted to the extent of construction taking place. Thankfully we were only there 1 night..

Nothing royal about the hotel which is being refurbished throughout 2025. It really needs it as everything is old, so thank you for doing it. However, you need to put it on Expedia and other websites! There are scafolding everywhere and the only rooms available are at the back overlooking dirty streets and roofs and pigeons! everwhere! The staff is the best - very helpful!

We were welcomed nicely. Got to our room witch we paid extra for sea view on entering room there was no sea view due to windows being sheeted up with scaffold so could not see out of window and room was freezing as heating didn’t work. So they moved us to another room which was bigger and still cold and also windows covered up so could not see the sea through window. It’s quite bad when you pay extra for a sea view and don’t get a sea view.

Upon arrival the hotel was undergoing refurbishment and it showed - the receptionist was a vacuuming the front stairs and then upon going up to my room the rest of the paint work was tired and the carpets worn- my room was at best a room with very dated pine furniture and worn carpet-the ensuite was freezing due to no heating and the shower cubicle rotten at the base and the whole room was a lack lustre mess and the mattress....well more like a bag with springs!!!